Resources & Reports

CCHP conducted a small study on the use of audio-only to treat Medicaid patients in a federally qualified health center (FQHC). Selecting a group of states that at the time the research was being conducted had the highest number of COVID-19 cases per 100,000 people per the CDC, we examined each state’s Medicaid policies in fee-for-service that existed pre-pandemic, what was allowed during COVID-19, and what audio-only policies may have been made permanent.

CCHP recently completed and released a report summarizing the four webinars hosted during the Spring Telehealth & Medicaid webinar series. The purpose of the Spring Series was to examine specific areas of telehealth policy and their impacts on particular patient populations. The report dives into the findings gleaned from the presentations and synthesizes key takeaways from each Medicaid agency’s telehealth policy activities.

CCHP recently completed and released a report summarizing the four webinars hosted during the Winter webinar series. The Winter series theme, Telehealth Policy and COVID-19, focused on the rapid telehealth policy developments prompted by the public health emergency (PHE). The report dives into the findings gleaned from the presentations and synthesizes key takeaways from each Medicaid agency’s COVID-19 telehealth policy activities.

CCHP has released a new updated telehealth billing guide as a follow up to its 2020 billing guide to provide a helpful tool for healthcare entities trying to navigate the complexities of billing for telehealth and virtually delivered services.

This report builds on CCHP’s COVID-19 research and resources by detailing the efforts that major U.S. health insurance carriers took to expand telehealth access in response to the pandemic. The eligibility windows for these policy changes ranged from March 2020 through the end of the public health emergency (PHE). We focused our analysis on private payer policies that were implemented prior to November 25, 2020. The report provides an overview of the key findings from our analysis and discusses their implications.