COVID-19 forced greater utilization of modalities that were not considered part of telehealth or utilized as frequently prior to the pandemic. The use of audio-only phone, secure direct messaging, and greater use of e-consult required temporary policy changes in order to avoid leaving parts of the population without health care services as COVID-19 limited access due to connectivity, equipment, digital literacy or lack of resources to pay for such things. As our society begins to open up, those limitations to access continue to exist leaving policymakers with the question of which of these temporary policies should remain. Join the Telehealth Policy Coalition for this webinar that will focus on how these alternate modalities have been utilized, helped and what the impact would be if they suddenly disappear.
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