Last updated 11/29/2023
Definitions
“Telehealth services” means the transmission of health-related services or information through the use of electronic communication or information technology.
“Telemedicine services” means telehealth services including:
- clinical care;
- health education;
- health administration;
- home health;
- facilitation of self-managed care and caregiver support; or
- remote patient monitoring occurring incidentally to general supervision; and
provided by a provider to a patient through a method of communication that:
- uses asynchronous store and forward transfer or synchronous interaction; and
- meets industry security and privacy standards, including compliance with the federal Health Insurance Portability and Accountability Act of 1996 and the federal Health Information Technology for Economic and Clinical Health Act.
SOURCE: UT Code Sec. 26B-4-704, (Accessed Nov. 2023).
“Telehealth services” means the transmission of health-related services or information through the use of electronic communication or information technology.
“Teledentistry” means the use of information technology and telecommunications for dental care, consultation, and education.
“Telepsychiatric consultation” means a consultation between a licensed provider and a board-certified psychiatrist that utilizes:
- the health records of the member, provided from the member or the referring provider; and
- a written, evidence-based member questionnaire.
SOURCE: UT Admin. Code R414-42-2. (Accessed Nov. 2023).
Telehealth – is the use of electronic information and telecommunications technologies that support distant healthcare to provide ease of access to health assessments, diagnostics, intervention, consultations, supervision, and education.
Telemedicine – see Telehealth.
Teledentistry is the use of information technology and telecommunications for dental care, consultation, and education.
Telepsychiatric Consultation is a consultation between a physician and a board-certified psychiatrist that utilizes:
- the health records of the patient, provided from the patient or the referring physician
- a written, evidence-based patient questionnaire
SOURCE: Utah Medicaid Provider Manual: Section I: General Information (Nov. 2023). (Accessed Nov. 2023).
“Early childhood psychotherapeutic telehealth consultation” means a consultation regarding a child’s mental health care during the child’s early childhood between a child care provider or a mental health therapist and a child mental health therapist that is focused on psychotherapeutic and psychosocial interventions and is completed through the use of electronic or telephonic communication.
SOURCE: UT Code 26B1-328, (Accessed Nov. 2023).
Last updated 11/29/2023
Email, Phone & Fax
The Medicaid program shall reimburse for audio-only telehealth services as specified by division rule.
SOURCE: UT Code 26B-3-123 (Accessed Nov. 2023).
Telehealth services seek to improve an individual’s health by permitting two-way communication between members and their providers and may be performed for a variety of medically necessary services. This communication often requires the use of interactive telecommunications equipment that can include both audio and video components but may also be conducted via audio-only. Audio-only telehealth is not allowed if it is solely for the sake of provider convenience. The utilization of telehealth services is dependent upon the member and their situation. As such, providers must determine the clinical appropriateness and medical necessity of the services being delivered through clinical-based decision making. Some examples of when telehealth may be appropriate are:
- Diagnostic review and discussion of results
- Evaluation and management services
- Management of chronic conditions
- Medication management
- Mental health, behavioral health, and substance use disorder services
- Telepsychiatric consultation
- Teledentistry
- Treatment counselling
- Wellness checks
Telecommunication technologies that support synchronous care include:
- Live video two-way, face-to-face interaction between the member and the provider using audiovisual communication, including E-visits through an online patient portal.
- Audio only visits by means of telephone or other forms of communication without video.
As outlined by the Centers for Medicare and Medicaid Services (CMS), audio-only synchronous care or care that does not clinically require visual inspection, is covered for a limited number of services. Medicaid limits these services to:
- Behavioral health, including substance use disorders (SUD)
- Diabetic self-management
- Speech and hearing
- Nutritional counselling
- Tobacco cessation
- Education for chronic kidney disease
- Advanced care planning
Providers are responsible for determining the applicable CPT and HCPCS codes associated with each of the above-listed services and ensure the codes are covered. Reporting requirements for services provided via telehealth are the same as those provided for services performed in-person.
Telepsychiatry
Psychiatrists can report:
- Interprofessional telephone/Internet assessment and management service provided by a consultative physician including a verbal and written report to the patient’s treating/requesting physician or other qualified health care professional; 5-10 minutes of medical consultative discussion and review
SOURCE: Utah Medicaid Provider Manual: Section I: General Information (Dec. 2022). (Accessed Jun. 2023).
Telephone contact can be billed in the Targeted Case Management for Early Childhood program.
SOURCE: Utah Medicaid Provider Manual: Targeted Case Management, Early Childhood Ages 0-4, p. 8 (Jul. 2023). (Accessed Nov. 2023).
Case Management Monitoring includes at least one monthly contact directly with the participant either by telephone or in person.
SOURCE: Utah Medicaid Provider Manual: Home and Community Based Waiver Services, New Choices Waiver (Jul. 2021). (Accessed Nov. 2023).
The agency may report the covered services and activities specified in Chapter 2-1, B. only if: …
- the time spent in the service or activity involves a face-to-face encounter, telephone or written communication with the client, family, caretaker, service provider, or other individual with a direct involvement in providing or assuring the client obtains the necessary services documented in the targeted case management service plan;
For each date of service, documentation must include: …
- setting in which the service was rendered (when via telehealth, the provider setting and notation that the service was provided via telehealth);
SOURCE: Utah Medicaid Provider Manual: Targeted Case Management for Individuals with Serious Mental Illnesses (Jul. 2022). (Accessed Nov. 2023).
Last updated 11/29/2023
Live Video
POLICY
Communication by telemedicine is considered face-to-face contact between a health care provider and a patient under the state’s medical assistance program if:
- the communication by telemedicine meets the requirements of administrative rules adopted in accordance with Subsection (3); and
- the health care services are eligible for reimbursement under the state’s medical assistance program.
This Subsection (1) applies to any managed care organization that contracts with the state’s medical assistance program.
The reimbursement rate for telemedicine services approved under this section:
- shall be subject to reimbursement policies set by the state plan; and
- may be based on:
- a monthly reimbursement rate;
- a daily reimbursement rate; or
- an encounter rate.
The department shall adopt administrative rules in accordance with Title 63G, Chapter 3, Utah Administrative Rulemaking Act, which establish:
- the particular telemedicine services that are considered face-to-face encounters for reimbursement purposes under the state’s medical assistance program; and
- the reimbursement methodology for the telemedicine services designated under Subsection (3)(a).
SOURCE: UT Code Annotated Sec. 26B-3-122. (Accessed Nov. 2023).
Telehealth services seek to improve an individual’s health by permitting two-way communication between members and their providers and may be performed for a variety of medically necessary services. This communication often requires the use of interactive telecommunications equipment that can include both audio and video components but may also be conducted via audio-only.
Telecommunication technologies that support synchronous care include:
- Live video two-way, face-to-face interaction between the member and the provider using audiovisual communication, including E-visits through an online patient portal.
- Audio only visits by means of telephone or other forms of communication without video.
Telehealth encounters must comply with HIPAA privacy and security measures and the Health Information Technology for Economic and Clinical Health Act, Pub. L. No.111-5, 123 Stat. 226, 467, as amended to ensure that all member communications and records, including recordings of telehealth encounters, are secure and remain confidential. The provider is responsible for ensuring the encounter is HIPAA compliant. Security measures for transmission may include password protection, encryption, and other reliable authentication techniques. Compliance with the Utah Health Information Network (UHIN) Standards for Telehealth must be maintained. These standards provide a uniform standard of billing for claims and encounters delivered via telehealth.
Services not otherwise covered by Utah Medicaid are not covered when delivered via telehealth.
SOURCE: Utah Medicaid Provider Manual: Section I: General Information (Nov. 2023). (Accessed Nov. 2023).
Telehealth services are an additional method of delivering health care to patients. Refer to Section I: General Information, Chapter 8-4.2, Telehealth.
SOURCE: Utah Medicaid Provider Manual: Physician Services (Nov. 2023). (Accessed Nov. 2023).
A licensed provider may deliver services via synchronous telehealth, as clinically appropriate. Services include consultation services, evaluation and management services, teledentistry services, mental health services, substance use disorder services, and telepsychiatric consultations.
Telehealth services must comply with privacy and security measures set forth under the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the Health Information Technology for Economic and Clinical Health (HITECH) Act, Pub. L. No. 111-5, 123 Stat. 226, 467, to ensure that all patient communications and records, including recordings of telehealth encounters, are secure and remain confidential. The provider is responsible to ensure the encounter is HIPAA compliant. Security measures for transmission may include password protection, encryption, and other reliable authentication techniques.
A provider must comply with the Utah Health Information Network (UHIN) standards for telehealth. These standards provide a uniform standard of billing for claims and encounters delivered via telehealth.
The Department pays the lesser of the amount billed or the rate on the fee schedule. A provider may not charge the Department a fee that exceeds the provider’s usual and customary charges for the provider’s private pay patients.
SOURCE: UT Admin. Code R414-42-3, -4, -5 (Accessed Nov. 2023).
ELIGIBLE SPECIALTIES/SERVICES
“Telemedicine services” means telehealth services including:
- clinical care;
- health education;
- health administration;
- home health;
- facilitation of self-managed care and caregiver support; or
- remote patient monitoring occurring incidentally to general supervision; and
provided by a provider to a patient through a method of communication that:
- uses asynchronous store and forward transfer or synchronous interaction; and
- meets industry security and privacy standards, including compliance with the federal Health Insurance Portability and Accountability Act of 1996 and the federal Health Information Technology for Economic and Clinical Health Act.
SOURCE: UT Code Sec. 26B-4-704, (Accessed Nov. 2023).
The utilization of telehealth services is dependent upon the member and their situation. As such, providers must determine the clinical appropriateness and medical necessity of the services being delivered through clinical-based decision making. Some examples of when telehealth may be appropriate are:
- Diagnostic review and discussion of results
- Evaluation and management services
- Management of chronic conditions
- Medication management
- Mental health, behavioral health, and substance use disorder services
- Telepsychiatric consultation
- Teledentistry
- Treatment counselling
- Wellness checks
Providers are responsible for determining the applicable CPT and HCPCS codes associated with each of the above-listed services and ensure the codes are covered. Reporting requirements for services provided via telehealth are the same as those provided for services performed in-person.
When psychiatrists consult with a physician regarding a member’s possible need for telepsychiatry, they must report the following CPT codes to receive payment for services:
- 99446 Interprofessional telephone/Internet assessment and management service provided by a consultative physician including a verbal and written report to the patient’s treating/requesting physician or other qualified health care professional; 5-10 minutes of medical consultative discussion and review
- 99447 11-20 minutes of medical consultative discussion and review
- 99448 21-30 minutes of medical consultative discussion and review
- 99449 31 minutes or more of medical consultative discussion and review
The treating physician, consulting with the psychiatrist, reports CPT code 99358- Prolonged evaluation and management service before and/or after direct patient care
Teledentistry services are covered for eligible members statewide.
Providers must report one of the following CPT codes to receive reimbursement for services:
- D0140 –Limited oral evaluation – problem focused; An evaluation limited to a specific oral health problem or complaint. This may require interpretation of information acquired through additional diagnostic procedures. Report additional diagnostic procedures separately. Definitive procedures may be required on the same date as the evaluation. Typically, patients receiving this type of evaluation present with a specific problem and/or dental emergencies, trauma, acute infections, etc.
- D0170 – Re-evaluation – limited, problem focused (established patient; not post-operative visit); Assessing the status of a previously existing condition. For example: – a traumatic injury where no treatment was rendered but patient needs follow-up monitoring; – evaluation for undiagnosed continuing pain; – soft tissue lesion requiring follow-up evaluation.
- D0171 – Re-evaluation – post-operative office visit.
The dentist, to receive reimbursement, must reports CPT code D9995- teledentistry – synchronous; real-time encounter; Reported in addition to other procedures (e.g., diagnostic) delivered to the patient on the date of service to denote that services were rendered via teledentistry. Rates for approved teledentistry are the same as rates for in-person dental services.
SOURCE: Utah Medicaid Provider Manual: Section I: General Information (Nov. 2023). (Accessed Nov. 2023).
The Medicaid program shall reimburse for telemedicine services at the same rate that the Medicaid program reimburses for other health care services.
The Medicaid program shall reimburse for audio-only telehealth services as specified by division rule.
The Medicaid program shall reimburse for telepsychiatric consultations at a rate set by the Medicaid program.
SOURCE: UT Code 26B-3-123 (Accessed Nov. 2023).
Rehabilitative Mental Health and Substance Use Disorder
Services may be provided via telemedicine when clinically appropriate.
For dates of service prior to April 1, 2022, when services are provided by telemedicine, providers must specify place of service ‘02’ in the place of service field on the claim. For dates of service on or after April 1, 2022, providers must specify the place of service as follows:
- ’02’ (Telehealth Provided Other than in Patient’s Home)
- ’10’ (Telehealth Provided in Patient’s Home)
The scope of rehabilitative behavioral health services includes the following:
- Psychiatric Diagnostic Evaluation
- Mental Health Assessment by a Non-Mental Health Therapist
- Psychological Testing
- Psychotherapy with Patient
- Family psychotherapy with Patient Present and Family Psychotherapy without Patient Present
- Group Psychotherapy and Multiple Family Group Psychotherapy
- Psychotherapy for Crisis
- Psychotherapy with Evaluation and Management (E/M) Services
- Evaluation and Management (E/M) Services (Pharmacologic Management)
- Therapeutic Behavioral Services
- Psychosocial Rehabilitative Services
- Peer Support Services
- SUD Services in Licensed SUD Residential Treatment Programs
- Assertive Community Treatment (ACT) and Assertive Community Outreach Treatment (ACOT)
- Mobile Crisis Outreach Teams (MCOT)
- Clinically Managed Residential Withdrawal Management
- Mental Health Services in Licensed Mental Health Residential Treatment Programs
- Behavioral Health Receiving Centers
SOURCE: Utah Medicaid Provider Manual: Rehabilitative Mental Health and Substance Use Disorder Services. (May 2023) (Accessed Nov. 2023).
Autism Spectrum Disorder
When clinically appropriate, supervision of an assistant behavior analyst or behavior technician may occur via remote access technology.
Parent training services via remote technology are covered when it is clinically appropriate, per Utah Administrative Rule R414-42.
Documentation must substantiate the clinical appropriateness of telehealth services.
The provider may deliver services or supervise only one member or one group session at a time. Medicaid coverage requires synchronous delivery of services. This is comprised of real-time videoconferencing that occurs via two-way video and audio interactions.
The following services not covered when performed via telehealth:
- Adaptive behavior treatment administered by a technician
- Group adaptive behavior treatment administered by a technician
- Group adaptive behavior treatment with protocol modification administered by a QHP
SOURCE: Utah Medicaid Provider Manual: Autism Spectrum Disorder (July 2023). (Accessed Nov. 2023).
Supervision and parent training may be performed by a behavior therapist via telehealth regardless of geographic location. These services are reported with CPT codes 97151, 97155, 97156, and 97157. Remote access technology may not be used for other ABA services.
SOURCE: UT Medicaid Information Bulletin, Jan. 2023, (accessed Nov. 2023).
Utah Medicaid has allowed home health and hospice interventions to be delivered by telehealth when home visits have been restricted by quarantine or self-isolation or not allowed due to restrictions on facility/community access.
Continuing – The following changes will remain:
- Telehealth visits for home health and hospice services provided to members living in facilities will remain permitted when the facility is closed due to infection control measures.
- Home Health and Hospice agencies that are CLIA certified can perform COVID-19 testing in patients’ homes and receive reimbursement for these services.
Utah Medicaid has allowed flexibility for Applied Behavior Analysis (ABA) services during the PHE. Please refer to the Autism Spectrum Disorder Services provider manual for additional information.
Continuing – The following changes related to ABA will remain at the end of the PHE. Including:
- Telehealth services without geographic restriction for supervision and parent training by a psychologist or behavioral analyst
- Telehealth services for CPT code 97151 and 97153 in limited circumstances; such as, issues with access to care
- Use of additional autism diagnostic tools
- Telehealth services for ABA therapy may only be delivered to one patient at a time
SOURCE: UT Department of Health and Human Services, COVID-19 and the Public Health Emergency, (April 2023), (Accessed Nov. 2023).
School Based Skills Development Services
Utah Medicaid covers medically necessary, non-experimental, and cost-effective services provided via telehealth. Telehealth is a twoway, real-time interactive communication to facilitate contact directly between a student and a provider. This electronic communication uses interactive telecommunications equipment that includes, at a minimum, audio and video equipment that complies with HIPAA and UHIN privacy and security standards for telehealth.
Covered telehealth services include but are not limited to the following:
- Consultation services
- Evaluation and management services
- Mental health services
Reporting requirements for provided telehealth services are the same as those provided when the student is present (in person).
SOURCE: Utah Medicaid Provider Manual: School Based Skills Development Services (Nov. 2023). (Accessed Nov. 2023).
ELIGIBLE PROVIDERS
Distant site (hub site) – is where the provider delivering the service is located at the time the service is provided via telecommunications system
Distant providers:
- CMS 1500 Professional Claims- Provider must indicate that the service(s) was provided via telehealth by indicating Place of Service (POS) 02 – Telehealth Provided Other than in Patient’s Home, or POS 10 – Telehealth Provided in Patient’s Home on the CMS 1500 claim form with the service’s usual billing codes.
- UB-04 Institutional Claims- Providers must indicate that the service(s) was provided via telehealth by appending the GT modifier to the UB-04 institutional claim form with the service’s usual billing codes.
- GT – Via interactive audio and video telecommunication systems
- Services provided via telehealth have the same service thresholds, authorization requirements, and reimbursement rates as services delivered face-to-face.
Providers are responsible for determining the applicable CPT and HCPCS codes associated with each of the above-listed services and ensure the codes are covered. Reporting requirements for services provided via telehealth are the same as those provided for services performed in-person.
SOURCE: Utah Medicaid Provider Manual: Section I: General Information (Nov. 2023). (Accessed Nov. 2023).
ELIGIBLE SITES
There are no geographic restrictions surrounding the use of telehealth services. Medicaid covers telehealth services when performed via synchronous care. Telecommunication technologies that support synchronous care include:
- Live video two-way, face-to-face interaction between the member and the provider using audiovisual communication, including E-visits through an online patient portal.
- Audio only visits by means of telephone or other forms of communication without video.
SOURCE: Utah Medicaid Provider Manual: Section I: General Information (Nov. 2023). (Accessed Nov. 2023).
Rehabilitative Mental Health and Substance Use Disorder
For dates of service prior to April 1, 2022, when services are provided by telemedicine, providers must specify place of service ‘02’ in the place of service field on the claim. For dates of service on or after April 1, 2022, providers must specify the place of service as follows:
- ’02’ (Telehealth Provided Other than in Patient’s Home)
- ’10’ (Telehealth Provided in Patient’s Home)
SOURCE: Utah Medicaid Provider Manual: Rehabilitative Mental Health and Substance Use Disorder Services. (May 2023) (Accessed Jun. 2023).
Autism Spectrum Disorder
When reporting services delivered via remote access technology, the CMS 1500 claim form must include “Place of Service 02” to identify the service as delivered via telehealth.
SOURCE: Utah Medicaid Provider Manual: Autism Spectrum Disorder (July 2023). (Accessed Nov. 2023).
School Based Skills Development Services
There are no geographic restrictions for telehealth services.
SOURCE: Utah Medicaid Provider Manual: School Based Skills Development Services (Nov. 2023). (Accessed Nov. 2023).
GEOGRAPHIC LIMITS
There are no geographic restrictions surrounding the use of telehealth services. Medicaid covers telehealth services when performed via synchronous care. Telecommunication technologies that support synchronous care include:
- Live video two-way, face-to-face interaction between the member and the provider using audiovisual communication, including E-visits through an online patient portal.
- Audio only visits by means of telephone or other forms of communication without video.
SOURCE: Utah Medicaid Provider Manual: Section I: General Information (Nov. 2023). (Accessed Nov. 2023).
School Based Skills Development Services
There are no geographic restrictions for telehealth services.
SOURCE: Utah Medicaid Provider Manual: School Based Skills Development Services (Nov. 2023). (Accessed Nov. 2023).
FACILITY/TRANSMISSION FEE
The provider, if the member is in a facility i.e. the originating site, receives no additional reimbursement for the use of telehealth services.
SOURCE: Utah Medicaid Provider Manual: Section I: General Information (Nov. 2023), (Accessed Nov. 2023).
The originating site receives no reimbursement for the use of telehealth services.
SOURCE: Utah Admin Code, R414-42-4.(3). (Accessed Nov. 2023).
School Based Skills Development Services
Providers at the originating site receive no additional reimbursement for the use of telehealth services.
SOURCE: Utah Medicaid Provider Manual: School Based Skills Development Services (Nov. 2023). (Accessed Nov. 2023).
Last updated 11/29/2023
Miscellaneous
Home and Community Based New Choices Waiver Services
A non face-to-face medication reminder system using telecommunication device is covered.
SOURCE: Utah Medicaid Provider Manual: Home and Community Based Waiver Services, New Choices Waiver, p. 63 (Jul. 2021). (Accessed Nov. 2023).
Provider Requirements
A provider offering telehealth services shall
- at all times:
- act within the scope of the provider’s license under Title 58, Occupations and Professions, in accordance with the provisions of this section and all other applicable laws and rules; and
- be held to the same standards of practice as those applicable in traditional health care settings;
- If the provider does not already have a provider-patient relationship with the patient, establish a provider-patient relationship during the patient encounter in a manner consistent with the standards of practice, determined by the Division of Professional Licensing in rule made in accordance with Title 63G, Chapter 3, Utah Administrative Rulemaking Act, including providing the provider’s licensure and credentials to the patient;
- Before providing treatment or prescribing a prescription drug, establish a diagnosis and identify underlying conditions and contraindications to a recommended treatment after:
- obtaining from the patient or another provider the patient’s relevant clinical history; and
- documenting the patient’s relevant clinical history and current symptoms;
- be available to a patient who receives telehealth services from the provider for subsequent care related to the initial telemedicine services, in accordance with community standards of practice;
- be familiar with available medical resources, including emergency resources near the originating site, in order to make appropriate patient referrals when medically indicated;
- in accordance with any applicable state and federal laws, rules, and regulations, generate, maintain, and make available to each patient receiving telehealth services the patient’s medical records; and
- if the patient has a designated health care provider who is not the telemedicine provider:
- consult with the patient regarding whether to provide the patient’s designated health care provider a medical record or other report containing an explanation of the treatment provided to the patient and the telemedicine provider’s evaluation, analysis, or diagnosis of the patient’s condition;
- collect from the patient the contact information of the patient’s designated health care provider; and
- within two weeks after the day on which the telemedicine provider provides services to the patient, and to the extent allowed under HIPAA as that term is defined in Section 26B-3-126, provide the medical record or report to the patient’s designated health care provider, unless the patient indicates that the patient does not want the telemedicine provider to send the medical record or report to the patient’s designated health care provider.
The last bullet does not apply to prescriptions for eyeglasses or contacts.
A provider offering telemedicine services may not diagnose a patient, provide treatment, or prescribe a prescription drug based solely on one of the following:
- an online questionnaire;
- an email message; or
- a patient-generated medical history.
A provider may not offer telehealth services if:
- the provider is not in compliance with applicable laws, rules, and regulations regarding the provider’s licensed practice; or
- the provider’s license under Title 58, Occupations and Professions, is not active and in good standing.
The Division of Professional Licensing created in Section 58-1-103 is authorized to enforce the provisions of this section as it relates to providers licensed under Title 58, Occupations and Professions.
The department is authorized to enforce the provisions of:
- this section as it relates to providers licensed under this title; and
- this section as it relates to providers licensed under Chapter 2, Part 1, Human Services Programs and Facilities.
SOURCE: UT Code Sec. 26B-4-704 (Accessed Nov. 2023).
Office of Substance Use and Mental Health is required to award grants to a health facility that implements a program that provides a primary care provider access to a telehealth psychiatric consultation when the primary care provider is evaluating a patient for or providing a patient mental health treatment. See statute for details.
SOURCE UT Code 26B-1-328, (Accessed Nov. 2023).
Tenant Housing Services
For each date of service, documentation must include: … Setting in which the service was rendered (when via telehealth, the provider setting and
notation that the service was provided via telehealth).
SOURCE: Utah Medicaid Provider Manual: Housing Related Services and Supports (Aug. 2022). (Accessed Nov. 2023).
Durable Medical Equipment
In addition, documentation must indicate:
- the evaluating physician
- the date of the face-to-face
- if the evaluation was conducted via telehealth
SOURCE: Utah Medicaid Provider Manual: Medical Supplies and Durable Medical Equipment, (Sept. 2022). (Accessed Nov. 2023).
Targeted Case Management for Individuals with Serious Mental Illness
For each date of service, documentation must include: … setting in which the service was rendered (when via telehealth, the provider setting and notation that
the service was provided via telehealth).
SOURCE: Utah Medicaid Provider Manual: Targeted Case Management for Individuals with Serious Mental Illness, (Jul. 2022). (Accessed Nov. 2023).
