Organizational Factors that Affect Telehealth Utilization in an FQHC/RHC Setting
The Rural Telehealth Research Center (RTRC) recently published a research and policy brief titled “Organizational Factors Associated with Using Telehealth Services: Perspectives from Leaders of Rural Health Clinics and Federally Qualified Health Centers.” The paper, which contains the findings of interviews conducted with leaders in rural health clinics (RHCs) and federally qualified health centers (FHQCs), focused on the challenges, trends and resources needed to provide services via telehealth in their clinics. The interviews were conducted between May – September 2024. Interviewees included leaders and staff of a select sample of RHCs and FQHCs who volunteered for this study and were located in six states: Michigan, Missouri, Nebraska, Vermont, Virginia and Washington. A total of seven FQHCs and 10 RHCs were involved in the interviews.