Evaluation of Remote Monitoring Policies and Benefits – A New Report

An April 2025 report by Peterson Center on Healthcare, Evolving Remote Monitoring: An Evidence-Based Approach to Coverage and Payment, assesses remote patient monitoring (RPM) utilization across Medicare and Medicaid populations to provide policy insights around how remote monitoring technologies can improve clinical outcomes as well as reduce spending. The report looks at current coverage and reimbursement policies applicable to remote monitoring, the clinical benefits remote monitoring has been shown to provide, and recommendations to better align policies with clinical evidence.


Private payer telehealth policies can be highly variable and complex. Coverage may differ not only by insurance company but also by the state in which the plan operates and the type of plan (e.g., fully insured commercial plans versus self-funded employer plans). Because of this variability and lack of transparency, tracking these policies in a standardized format has historically been challenging. However, in recent months, we have come across several detailed private payer telehealth reimbursement policies available online. Based on this publicly available information, we can now provide a high-level overview of the reimbursement policies of 4 private insurers—UnitedHealthcare (UHC), Aetna, Blue Cross Blue Shield of North Dakota (BCBSND), and Blue Cross Blue Shield of Illinois (BCBSIL).