COVID-19

Private Payer

Many states have laws requiring private payers provide some type of reimbursement for telehealth delivered services. During the COVID-19 public health emergency (PHE), many states requested that their insurers expand the services they allow to be provided via telehealth, the types of providers that are able to deliver those services or required them to pay the same rate as in-person services. These policies are temporary and most will expire at the end of the PHE.

Click the map to scroll down to the state

Federal

Last updated 09/01/2022

No reference found.

No reference found.

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Alabama

Last updated 05/19/2022

Department of Insurance: Telehealth Services Guidance to Health Insurers

STATUS: …

Department of Insurance: Telehealth Services Guidance to Health Insurers

STATUS: Active

Department of Insurance: Covid-19 Testing And Treatment For The Uninsured

STATUS: Active

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Alaska

Last updated 08/15/2022

Alaska Department of Commerce, Community, and Economic Development: Telehealth and

Alaska Department of Commerce, Community, and Economic Development: Telehealth and Licensing During Covid-19

STATUS: Parts have expired while other sections are still active.

Alaska Remittance Advice Message: Medicaid Telehealth Coverage

STATUS: Active until the DHSS’ PHE is rescinded, or the federal PHE ends, whichever comes first. 

Department of Commerce, Community, and Economic Development: Coverage of Telehealth

STATUS: Active, communicates permanent policy.

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Arizona

Last updated 07/12/2022

Previous COVID-19 waivers expired.

Previous COVID-19 waivers expired.

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Arkansas

Last updated 03/08/2022

Previous COVID-19 waivers expired.

Previous COVID-19 waivers expired.

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California

Last updated 09/06/2022

Department of Managed Health Care: Reimbursement for Telehealth Services (APL

Department of Managed Health Care: Reimbursement for Telehealth Services (APL 20-009)

STATUS: Active

Department of Managed Health Care: Telehealth Services (APL 20-13)

STATUS: Active

STATUS: Active during state emergency

STATUS: Active

Department of Insurance: Increased Telehealth Access

STATUS: Active

Department of Insurance: Notice regarding Telehealth

STATUS: Active

Department of Insurance:  Maximizing Telehealth

STATUS: Active

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Colorado

Last updated 07/27/2022

Department of Public Health: COVID-19 Telehealth Regulation Changes

STATUS: Active…

Department of Public Health: COVID-19 Telehealth Regulation Changes

STATUS: Active

Department of Regulatory Agencies: FAQs on COVID-19 Telehealth Services

STATUS: Active

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Connecticut

Last updated 08/10/2022

Delaware

Last updated 08/24/2022

Insurance Commissioner: Bulletin to Insurance Carriers on Telehealth

STATUS: Active

Insurance Commissioner: Universally Applicable Bulletin No. 6 – Rescinding of COVID 19-Related Bulletins and Continuation of Certain Relevant Provisions

STATUS: Active

HB 160: Permanent Private Payer Telehealth Expansions – Made audio-only flexibility permanent and removed in-person requirements in certain instances

STATUS: Enacted (Most provisions took effect July 1, 2021)

Department of Insurance: Insurance Coverage for Telemedicine and Telehealth Final Order

STATUS: Permanent

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District of Columbia

Last updated 09/03/2022

Health Regulation and Licensing Administration: Guidance on use of Telehealth

Health Regulation and Licensing Administration: Guidance on use of Telehealth in DC

STATUS: Active

Department of Insurance: Order regarding carriers provide telehealth coverage

STATUS: Varies, some sections only active during DC PHE.

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Florida

Last updated 08/04/2022

No Reference Found

No Reference Found

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Georgia

Last updated 07/06/2022

No Reference Found

No Reference Found

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Hawaii

Last updated 08/14/2022

Medicaid: COVID-19 Pandemic Action Plan for QI Health Plans

STATUS: Active, until the last day of the final month of the PHE (Some elements may be overridden by QI-2107A).

Department of Insurance:  COVID-19 FAQs (includes telehealth question)

STATUS: State PHE ended, unclear if still active

Office of the Governor Emergency Proclamation: Suspension of enforcement penalties related to provider prescribing practices and out-of-state providers(May 11, 2021)

STATUS: Expired

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Idaho

Last updated 08/22/2022

Department of Insurance:  Temporary Waiver of Provider Restrictions

STATUS:Expired with …

Illinois

Last updated 08/14/2022

Office of the Governor: Extends Order on Telehealth Services specifically

Office of the Governor: Extends Order on Telehealth Services specifically portions of Executive Order 2020-09

STATUS: Extended until August 20, 2022 and rescinded no later than September 17, 2022

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Indiana

Last updated 08/20/2022

No active waiver found.

No active waiver found.

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Iowa

Last updated 07/20/2022

Previous COVID-19 waivers expired.

Previous COVID-19 waivers expired.

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Kansas

Last updated 06/12/2022

No reference found.

No reference found.

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Kentucky

Last updated 08/12/2022

Department of Insurance: Telehealth Remote Communications

STATUS: Expired

Department of Insurance: Telehealth Remote Communications

STATUS: Expired

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Louisiana

Last updated 08/02/2022

Senate Bill 29: Public Health Emergency Powers for Commissioner of Insurance 

STATUS: Permanent, effective August 1, 2021

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Maine

Last updated 07/27/2022

No reference found.  Previous COVID-19 waivers expired.

No reference found.  Previous COVID-19 waivers expired.

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Maryland

Last updated 08/02/2022

Maryland Health Care Commission: Payer Telehealth Policies

STATUS: Active

Maryland

Maryland Health Care Commission: Payer Telehealth Policies

STATUS: Active

Maryland Health Care Commission: Payer Remote Patient Monitoring Policies

STATUS: Active

Department of Health: FAQs on Telehealth

STATUS: Active

STATUS: Enacted

HB 123/SB 3 : Extends many telehealth flexibilities including relaxed originating site restrictions, as well as audio-only and parity until June 30, 2023

STATUS: Enacted

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Massachusetts

Last updated 08/26/2022

Division of Insurance: Insurance FAQs During COVID-19

STATUS: May be …

Division of Insurance: Insurance FAQs During COVID-19

STATUS: May be expired as page no longer easily accessible from homepage.

Department of Insurance: Managed Care Practices and Continued Access to Telehealth Services

STATUS: Active

Department of Insurance: Continued Access to Telehealth Services

STATUS: Active

MA Legislature: Acts of 2020 Chapter 260

STATUS: Permanent

Office of the Governor: Order Expanding Telehealth

STATUS: Rescinded by Executive Order 61

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Michigan

Last updated 09/04/2022

No reference found.

No reference found.

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Minnesota

Last updated 08/03/2022

No Reference Found.

No Reference Found.

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Mississippi

Last updated 08/24/2022

Previous COVID-19 waivers expired.

Worker’s Compensation: Practice of Telemedicine

STATUS: …

Previous COVID-19 waivers expired.

Worker’s Compensation: Practice of Telemedicine

STATUS: Permanent

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Missouri

Last updated 08/22/2022

Previous COVID-19 waivers expired.

Previous COVID-19 waivers expired.

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Montana

Last updated 08/01/2022

Previous COVID-19 waivers expired. No reference found.

Previous COVID-19 waivers expired. No reference found.

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Nebraska

Last updated 08/25/2022

Medicaid:  General Statewide Telehealth -COVID-19 FAQs

STATUS: Varies, some flexibilities …

Medicaid:  General Statewide Telehealth -COVID-19 FAQs

STATUS: Varies, some flexibilities may have expired due to end of state of emergency.

Department of Insurance: Telehealth Questions and Responses

STATUS: Varies

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Nevada

Last updated 08/17/2022

Previous COVID-19 waivers expired.

Previous COVID-19 waivers expired.

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New Hampshire

Last updated 08/18/2022

No Reference Found

No Reference Found

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New Jersey

Last updated 09/06/2022

Department of Health: Telehealth COVID-19 FAQs

STATUS: Active during COVID-19 …

Department of Health: Telehealth COVID-19 FAQs

STATUS: Active during COVID-19 pandemic. NJ public health emergency ended, but state of emergency is still in effect.  Telehealth expansions may still be active.

Dep. of Banking and Insurance:  Bulletin on Telemedicine Coverage

STATUS: Active, until end of NJ state of emergency and PHE. PHE has ended, but state of emergency is still active.

Dep. of Banking and Insurance: Bulletin on Telemedicine for Personal Injury Protection Coverage

STATUS: Active, until end of NJ state of emergency and PHE. PHE has ended, but state of emergency is still active.

AB 3843: Health Carrier and Medicaid Coverage

STATUS: Enacted

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New Mexico

Last updated 08/03/2022

Medicaid & Private Payer: Temporary Telehealth Expansion

STATUS: Notice pertains …

Medicaid & Private Payer: Temporary Telehealth Expansion

STATUS: Notice pertains to permanent law

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New York

Last updated 08/25/2022

Department of Financial Services: Coronavirus and Telehealth Services

STATUS: Some …

Department of Financial Services: Coronavirus and Telehealth Services

STATUS: Some information appears to still be in effect (see regulations below).

Department of Financial Services: FAQs on Health Insurance

STATUS: Some information appears to still be in effect (see regulations below).

Department of Financial Services: Information for Insurers and Providers on Coverage for Telehealth Services

STATUS: Some information appears to still be in effect (see regulations below).

Department of Financial Services: Final Rule Audio-Only Coverage

STATUS: Permanent

Department of Financial Services: Emergency Rule Prohibiting Cost-Sharing for COVID-19 Visits

STATUS: Expires September 10, 2022.

Workers’ Compensation Board: Emergency Rule Allowing Telemedicine

STATUS: Expired July 10, 2022.

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North Carolina

Last updated 08/15/2022

Department of Insurance:  Payer COVID-19 Telehealth Policies

STATUS: Active

Department …

Department of Insurance:  Payer COVID-19 Telehealth Policies

STATUS: Active

Department of Insurance: Telehealth Delivery of Services

STATUS: Active

 

 

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North Dakota

Last updated 08/08/2022

Previous COVID-19 waivers expired.

Previous COVID-19 waivers expired.

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Ohio

Last updated 09/07/2022

HB 122: Private Payer Reimbursement

STATUS: Enacted

HB 122: Private Payer Reimbursement

STATUS: Enacted

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Oklahoma

Last updated 09/05/2022

Previous COVID-19 waivers expired.

Previous COVID-19 waivers expired.

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Oregon

Last updated 08/23/2022

Consumer and Business Services:  Telehealth Guidance for Health Plans

STATUS: …

Consumer and Business Services:  Telehealth Guidance for Health Plans

STATUS: Active, until end of COVID-19 outbreak State of Emergency expired June 30, 2022. Federal PHE still active.

Division of Financial Regulation:  Telehealth Page

STATUS:  Agreement for expanded telehealth coverage by insurance companies expired as of June 21, 2021.  Webpage still active.

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Pennsylvania

Last updated 09/06/2022

Insurance Department: Private Payer Telehealth Flexibilities

STATUS: Active, expires until …

Insurance Department: Private Payer Telehealth Flexibilities

STATUS: Active, expires until end of federal PHE

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Rhode Island

Last updated 07/19/2022

Health Insurance Commissioner:  Insurance Coverage

STATUS:  Active during State of …

Health Insurance Commissioner:  Insurance Coverage

STATUS:  Active during State of Emergency

Health Insurance Commissioner and Medicaid: Program Instructions During COVID-19

STATUS: Active, until end of RI State of Emergency

Health Insurance Commissioner: Bulletin 2021-03 Further Extension of Temporary Emergency Measures Regarding Benefit Determination Review and Network Plans and Health Care Accessibility and Quality Assurance

STATUS: Expired

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South Carolina

Last updated 08/12/2022

Department of Insurance: Health Issuers Response to COVID-19

STATUS: Varies

Department of Insurance: Health Issuers Response to COVID-19

STATUS: Varies

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South Dakota

Last updated 08/19/2022

No Reference Found

No Reference Found

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Tennessee

Last updated 09/04/2022

Department of Insurance:  COVID-19 Guidance to Health Carriers

STATUS: Active

Department of Insurance:  COVID-19 Guidance to Health Carriers

STATUS: Active

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Texas

Last updated 09/07/2022

Department of Insurance: Worker’s Compensation Provider Information on Telemedicine

STATUS: Active

Department of Insurance: Emergency Rule FAQs

STATUS: Varies

Department of Insurance: MMI and IR evaluations not allowed via telemedicine and telehealth

STATUS: Permanent

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Utah

Last updated 08/23/2022

Department of Health: Telehealth Resources

STATUS: Active

Department of Health: Telehealth Resources

STATUS: Active

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Vermont

Last updated 08/11/2022

Dep. Of Financial Regulation: Memo on COVID-19 and Telemedicine Services

Dep. Of Financial Regulation: Memo on COVID-19 and Telemedicine Services

STATUS: Active

Dep. Of Financial Regulation: Coding and Reimbursement for Audio-Only Telephone Services Required by Act 6 of 2021

STATUS: Active

H 742: Insurance Reimbursement

STATUS: Enacted

SB 117: Resolves Act 91 – COVID-19 Flexibilities & Audio-Only

STATUS: Enacted

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Virginia

Last updated 09/01/2022

No Reference Found

No Reference Found

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Washington

Last updated 08/26/2022

Office of the Governor: Proclamation on Telemedicine Payment Parity

STATUS: …

Office of the Governor: Proclamation on Telemedicine Payment Parity

STATUS: Inactive

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West Virginia

Last updated 08/31/2022

Office of Insurance Commissioner: Coverage of Telehealth Services and Coronavirus

Office of Insurance Commissioner: Coverage of Telehealth Services and Coronavirus (COVID-19)

STATUS: Superseded by HB 4003

Office of Insurance Commissioner: Modified Coverage of Telehealth Services and Coronavirus (COVID-19)

STATUS: Varies

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Wisconsin

Last updated 09/02/2022

Commissioner of Insurance: Telemedicine Coverage Request Related to COVID-19

STATUS: …

Commissioner of Insurance: Telemedicine Coverage Request Related to COVID-19

STATUS: Active

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Wyoming

Last updated 07/14/2022

No Reference Found

No Reference Found

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COVID-19

Private Payer

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