Audio-Only Delivery

CMS: Frequently Asked Questions: CMS Waivers, Flexibilities and the End of the COVID-19 Public health Emergency

STATUS:  Varies. Some telehealth flexibilities extended until Dec. 31, 2024. Others have varying expiration dates.

HHS: Telehealth, For Providers, Telehealth Policy: Telehealth policy changes after the COVID-19 public health emergency

STATUS: Lists Permanent Telehealth Policies and those Temporary until Dec. 31, 2023

HHS: Telehealth, For Providers, Telehealth Policy: Telehealth policy updates

STATUS: Policies listed on page extended until Dec. 31, 2024.

CMS: Physicians and Other Clinicians: CMS Flexibilities to Fight COVID-19

STATUS:  Varies. Some telehealth flexibilities extended until Dec. 31, 2024. Others have varying expiration dates.

CMS: Rural Health Clinics (RHCs) and Federally Qualified Health Centers (FQHCs): CMS Flexibilities to Fight COVID-19

STATUS:  Varies. Allowance for audio-only telehealth for FQHCs/RHCs extended until Dec. 31, 2024.

CMS: Hospice: CMS Flexibilities to Fight COVID-19

STATUS: Varies. Allowance for hospice providers to provide services to a Medicare patient receiving routine home care through telecommunication technology (including telephone) ended with PHE expiration.

CMS: COVID-19 Emergency Declaration Blanket Waivers for Health Care Providers

STATUS: Document not updated since PHE expired. Refer to CMS Factsheets by provider type for updated information.

CMS: New and Expanded Flexibilities for RHCs and FQHCs during the COVID-19 PHE

STATUS: Varies. COVID flexibilities for FQHCS/RHCs to be distant sites and be reimbursed for audio-only telehealth was extended until Dec. 31 2024.

CMS: Interim Final Rule on COVID-19 PHE (additional allowances)

STATUS: Active, Expires at end of PHE. Some telehealth flexibilities extended until Dec. 31 2024 by HR 2617.

CMS: Interim Final Rule on COVID-19 PHE (original rule)

STATUS: Active, Expires at end of PHE. Some telehealth flexibilities extended until Dec. 31 2024 by HR 2617.

CMS: COVID-19 Frequently Asked Questions

STATUS: Although document itself was updated in April, telehealth questions not updated since PHE expired. Refer to more recent FAQ document for updated information.

HR 2617: Consolidated Appropriations Act, 2023 – Extends Some Telehealth Medicare Flexibilities.

STATUS: Extended flexibilities until Dec. 31, 2024.

HR 6074: Coronavirus Preparedness and Response Supplemental Appropriations Act, 2020

STATUS: Enacted

HR 748: CARES Act

STATUS: Enacted

HR 133: Consolidated Appropriations Act, 2021

STATUS: Enacted

Medicaid: Telehealth Services after PHE

STATUS: Announces end of telehealth services approved during COVID-19 PHE May 31, 2023. Afterward, a new permanent policy took effect.

Medicaid: Telephonic Postpartum Visits

STATUS: Expired.  Telehealth PHE allowances ended according to public notice, but a permanent policy began June 1, 2023.

Medicaid: Temporary Telemedicine Extension for Optometrists

STATUS: Expired.  Telehealth PHE allowances ended according to public notice, but a permanent policy began June 1, 2023.

Medicaid: Telemedicine Coverage Extension

STATUS: Expired.  Telehealth PHE allowances ended according to public notice, but a permanent policy began June 1, 2023.

Medicaid: Authorization of Telemedicine for Prenatal Visits During COVID-19 Emergency

STATUS: Expired.  Telehealth PHE allowances ended according to public notice, but a permanent policy began June 1, 2023.

Medicaid: Tip Sheet – Guidance to Rehab Option Service Providers

STATUS: Still listed on main COVID webpage, but likely expired.

Medicaid: Tip Sheet – Guidance to Behavioral Health Provider

STATUS: Still listed on main COVID webpage, but likely expired.

* This page was last updated in June 2023. Updates will no longer be made and this page will be removed from the Policy Finder at the end of the year.

Division of Behavioral Health:  Telemedicine Emergency Response Policy Guidance

STATUS: Still accessible on AK COVID website. Likely still effective given notice of telehealth flexibility extension until proposed regulations are effective.

Division of Behavioral Health: FQ Modifier

STATUS: Still accessible on AK Behavioral Health PHE webpage. Likely still effective given notice of telehealth flexibility extension until proposed regulations are effective.

* This page was last updated in June 2023. Updates will no longer be made and this page will be removed from the Policy Finder at the end of the year.

Medicaid:  Telehealth Delivery and Billing FAQs

STATUS: Page Active. Updated 6/1/23.  Expiration of telehealth flexibilities vary. Some are permanent and some expired at end of the COVID-19 emergency declaration.

Medicaid: Electronic Method of Delivery (e.g. telephonic)

STATUS: Expires 11/11/23. Other policies have varying expiration dates.

Medicaid: Telehealth Flexibilities and Revisions to the Telehealth Provider Manual

STATUS: Active

Medicaid: Medi-Cal Payment for Telehealth and Virtual/Telephonic Communications Relative to the 2019-Novel Coronavirus

STATUS: Active only during COVID-19 PHE, which has since expired. However, many flexibilities were made permanent. Providers directed to rely on Medi-Cal Telehealth provider manual post-PHE.

Medicaid: All Plan Letter 20-004 – Emergency Guidance for Managed Care Plans (revised)

STATUS: Active, expiration varies depending on policy

Medicaid: Supplement Letter for APL 19-009

STATUS: Active, until further notice

Medicaid: Teledentistry Expansion

STATUS: Effective May 1, 2023

Medicaid: Teledentistry Guidance

STATUS: Varies, see updated guidance above for most active information.

Medicaid: Family PACT Guidance for Virtual/Telephonic Communication

STATUS: Permanent

Medicaid: Family PACT Client Enrollment Policy Update

STATUS: Effective May 12, 2023

Medicaid: Virtual Telephonic Communication for FQHC, RHC and Tribal Health Programs Update

STATUS: Effective May 12, 2023

Medicaid: COVID-19 Screening and Testing

STATUS: Active, expiration varies depending on policy

Medicaid: Telehealth and Virtual Communication

STATUS: Varies, see updated guidance above for most active information.

Medicaid: Narcotic Treatment Program

STATUS: Varies depending on policy, many expired at end of PHE.

Medicaid: Updates to Behavioral Health Information Notice No: 21-046E – Supercedes BHIN No.: 20-009

STATUS: Varies, see updated guidance for most active information.

Medicaid: Behavioral Health Information Notice 20-031

STATUS: Varies, see updated guidance and DMC-ODS Requirements for most active information.

Medicaid: HPE and PE4PW Signature Flexibilities

STATUS: Permanent

Medicaid: State Plan Amendment

STATUS: Expired

Medicaid 1135 Waiver: Medi-Cal 2020

STATUS: Active

Medicaid 1915(c) Waiver: Appendix K HCBS Waiver

STATUS: Active

Medicaid 1915(c) Waiver: Appendix K Assisted Living Waiver

STATUS: Active

Medicaid 1915(c) Waiver: Appendix K HIV/AIDS

STATUS: Active

Medicaid 1915(c) Waiver: Multipurpose Senior Services Program

STATUS: Active

Department of Managed Health Care: Reimbursement for Telehealth Services (APL 20-009)

STATUS: Active, consistent with DHCS Revised All Plan Letter 20-004 – Emergency Guidance for Managed Care Plans 

Department of Managed Health Care: Telehealth Services (APL 20-13)

STATUS: Varies, some policies expired at end of PHE, consistent with DHCS Revised All Plan Letter 20-004 – Emergency Guidance for Managed Care Plans 

Department of Managed Health Care: All Plan Letter (20-032) Continuation of APL 20-013 & 20-009; FAQs

STATUS: Varies, some policies expired at end of PHE, consistent with DHCS Revised All Plan Letter 20-004 – Emergency Guidance for Managed Care Plans

Medicaid:  Telemedicine Provider Information

Medicaid: Bulletin includes Physician Services, FQHCs/RHCs, IHSs, Telemedicine Guidance for PHE and Beyond

STATUS: Active.

Medicaid:  FAQs About CMAP’s Response to COVID-19

STATUS: Active

Medicaid: Provider Message All COVID-19 Telehealth Policies Remain in Effect

STATUS: With the expiration of the Federal Public Health Emergency on May 11, 2023 many COVID-19 policies have since been rescinded – see above bulletins and revised guidance.

Medicaid: Audio Only Behavioral Health Telephonic Services, Bulletin 20-44

STATUS: Sunset effective May 12, 2023 per Bulletin 2023-31

Medicaid: Provider Bulletin on Additional Changes to Synchronous Telemedicine, Bulletin 20-38

STATUS: Sunset effective May 12, 2023 per Bulletin 2023-31

Medicaid: Provider Bulletin on Telemedicine Coverage for Home Health Services and Hospice Services, Bulletin 20-28

STATUS: Sunset effective May 12, 2023 per Bulletin 2023-31

Medicaid: Provider Bulletin on Remote Early Intervention Treatment Services, Bulletin 20-17

STATUS: Expired per CT Office of Early Childhood website

Medicaid: Provider Bulletin on Expanded Telemedicine and New Audio-Only (Telephonic) Services, Bulletin 20-14

STATUS: Sunset effective May 12, 2023 per Bulletin 2023-31

Medicaid: Clarifying Guidance for Expanded Use of Synchronized Telemedicine for Specified Behavioral Health Services, Bulletin 20-90

STATUS: Sunset effective May 12, 2023 per Bulletin 2023-31

Medicaid: Bulletin on Telemedicine Services, Bulletin 20-9

STATUS: See revised Bulletin 2023-38

Medicaid:  Telehealth and COVID FAQs

STATUS: Still accessible on main COVID page, unclear if still active.

Medicaid: Changes to Telehealth Policy

STATUS: Still accessible on main COVID page, unclear if still active.

HB 160: Permanent Private Payer Telehealth Expansions – Made audio-only flexibility permanent and removed in-person requirements in certain instances

Medicaid: Transmittal 23-11 – Updated Telemedicine Provider Guidance with Revised Billing Requirements

STATUS: Effective March 1, 2023

Medicaid: Operational Plan for Unwinding Continuous Coverage and The COVID-19 Public Health Emergency

STATUS: Active

Medicaid: Audio-Only Visits and HIPAA

STATUS: Varies, some sections only active during DC PHE.

Medicaid: Billing for Teledentistry Encounters

STATUS: Varies, some sections only active during DC PHE.

Medicaid: Coding for Telemedicine and COVID-19

STATUS: Varies, some sections only active during DC PHE.

Medicaid 1915(c) Waiver: Appendix K – Elderly and Persons with Physical Disabilities (EPD Waiver); Individuals with Intellectual and Developmental Disabilities (IDD Waiver)

STATUS: Active, extended through Addendum

Medicaid 1915(c) Waiver: Appendix K Addendum – Elderly and Persons with Physical Disabilities (EPD Waiver); Individuals with Intellectual and Developmental Disabilities (IDD Waiver)

STATUS: Active, expires Six (6) months after the conclusion of the national public health emergency.

Medicaid: Updates to ADHP rates and Temporary Enhanced Reimbursement Rates for ADHP Services Due to COVID-19

STATUS: Active

FL Medicaid: Updated Co-Payment and Telemedicine Guidance for Medical and Behavioral Health Providers

STATUS: Audio-only allowance expired.

Medicaid 1915(c) Waiver: Appendix K Developmental Disabilities Individual Budgeting (iBudget) Waiver

STATUS: Active, extended until 6 months after the conclusion of the public health emergency (see combined waiver)

Medicaid 1915(c) Waiver: Appendix K Florida Long-Term Care Program

STATUS: Active, extended until 6 months after the conclusion of the public health emergency (see combined waiver)

Medicaid 1915(c) Waiver: Appendix K Model Waiver and Familial Dysautonomia

STATUS: Active, extended until 6 months after the conclusion of the public health emergency (see combined waiver)

* This page was last updated in June 2023. Updates will no longer be made and this page will be removed from the Policy Finder at the end of the year.

This page was last updated in May 2023. Updates will no longer be made and this page will be removed from the Policy Finder at the end of the year (2023).

Medicaid: Telehealth Guidance Clarification

STATUS: Telehealth flexibilities remain in place until further notice. Provider Notice End of 1135 Waivers and Disaster Relief Flexibilities (May 23, 2023).

Medicaid: COVID-19 Provider FAQs

STATUS: Telehealth flexibilities remain in place until further notice. Provider Notice End of 1135 Waivers and Disaster Relief Flexibilities (May 23, 2023).

Medicaid: Telehealth Guidance for COVID-19

STATUS: Telehealth flexibilities remain in place until further notice. Provider Notice End of 1135 Waivers and Disaster Relief Flexibilities (May 23, 2023).

Medicaid:  COVID-19 FAQs

STATUS: Telehealth flexibilities remain in place until further notice. Provider Notice End of 1135 Waivers and Disaster Relief Flexibilities (May 23, 2023).

This page was last updated in June 2023. Updates will no longer be made and this page will be removed from the Policy Finder at the end of the year (2023).

Medicaid: QI-2306/FFS-23-04/ CCS-2302 – Real-Time Audio-Only Interaction Policy After the Federal Public Health Emergency Related to the COVID-19 Pandemic Expires

Status: Until December 31, 2025.

Medicaid: Memo on Telephonic Services and Qualified non-physician Health Care Professionals

STATUS: See Memo QI-2306/FFS-23-04/ CCS-2302.Until December 31, 2025.

Medicaid: Memo on Telehealth Guidance With Procedure Codes

STATUS: See Memo QI-2306/FFS-23-04/ CCS-2302.Until December 31, 2025.

Medicaid: COVID-19 Pandemic Action Plan for QI Health Plans

STATUS: See Memo QI-2306/FFS-23-04/ CCS-2302.Until December 31, 2025.

Medicaid: Memo QI-2038: Telehealth and Telephonic E&M & Terminating Pregnancy

STATUS: See Memo QI-2306/FFS-23-04/ CCS-2302.Until December 31, 2025.

Medicaid: Memo QI-2036: Telehealth Guidance During the PHE Related to EPSDT Visits

STATUS: See Memo QI-2306/FFS-23-04/ CCS-2302.Until December 31, 2025.

Medicaid: FFS Memo 20-08: Teledentistry and Telephonic Guidance During Public Health Emergency in Response to COVID-19

STATUS: See Memo QI-2306/FFS-23-04/ CCS-2302.Until December 31, 2025.

Medicaid: Memo QI-2120 -“FFS 2109”: Continued Coverage of Audio-Only Visits Through Federal Public Health Emergency (PHE)

STATUS: See Memo QI-2306/FFS-23-04/ CCS-2302.Until December 31, 2025.

READ LESS

Medicaid: Information Release MA 22-01: Ongoing COVID-19 Flexibilities Under the Public Health Emergency

STATUS: Expired, updated Telehealth policy post-PHE.

Medicaid: Medicaid and the Federal Public Health Emergency

STATUS: Active

Medicaid: Medicaid Providers and the Public Health Emergency

STATUS: Active

Medicaid:  Provider Information Regarding Telehealth

STATUS:Expired, updated Telehealth policy post-PHE.

Medicaid:  COVID-19 Telehealth HIPAA Guidance

STATUS: Extended 90 days after the PHE per OCR.

Medicaid: Social Distancing & Telehealth Reminders for Providers

STATUS: Expired, updated Telehealth policy post-PHE.

READ LESS

This page was last updated in June 2023. Updates will no longer be made and this page will be removed from the Policy Finder at the end of the year (2023).

Medicaid: Updated COVID Fee Schedule

STATUS: Active

Medicaid:  Provider Notice on Telehealth Service Expansion

STATUS: Flexibilities extended beyond the PHE.

Medicaid:  Allows Assisters to Assist Clients Telephonically

STATUS: Flexibilities extended beyond the PHE.

Medicaid:  Telehealth Expansion Billing Instructions

STATUS: Flexibilities extended beyond the PHE.

Medicaid:  Emergency Rule on Telehealth Services

STATUS: Flexibilities extended beyond the PHE.

Medicaid: 1135 Combined Waiver Additive Extension of waiver

STATUS: Active, until 6 months after the conclusion of the public health emergency

Medicaid: 1135 Combined Waiver Additive Extension of waiver

STATUS: Active, until 6 months after the conclusion of the public health emergency

Medicaid: Administrative Amendment Telehealth Requirements During a Public Health Emergency.

STATUS: Active

This page was last updated in June 2023. Updates will no longer be made and this page will be removed from the Policy Finder at the end of the year (2023).

Medicaid: Telehealth Policy Update

STATUS: Permanent. audio-only update in BT202297

Medicaid:  Telemedicine FAQs

STATUS: Expired.

Medicaid: Updated Telemedicine FAQs

STATUS: Expired

Medicaid 1915(c) Waiver: Appendix K – Aged & Disabled Waiver (A&D) and Traumatic Brain Injury Waiver (TBI) Waiver

STATUS: Expired February 28, 2021; extended for up to six months after the national PHE ends.

Medicaid 1915(c) Waiver: Appendix K – Family Supports Waiver (FSW)

STATUS: Expired August 31, 2020; extended for up to six months after the national PHE ends.

Medicaid 1915(c) Waiver: Appendix K Extension – Family Supports Waiver

STATUS: Expired February 28, 2021; extended for up to six months after the national PHE ends.

Medicaid 1915(c) Waiver: Appendix K – Community Integration and Habilitation (CIH)

STATUS: Expired August 31, 2020; extended for up to six months after the national PHE ends.

Medicaid 1915(c) Waiver: Appendix K Extension – Community Integration and Habilitation (CIH)

STATUS: Expired February 28, 2021; extended for up to six months after the national PHE ends.

Medicaid 1915(c) Waiver: Appendix K Extension- Community Integration and Habilitation (CIH)

STATUS: Active, for up to six months after the national PHE ends.

Medicaid: 2457-MC-FFS: Telehealth Flexibilities Following the Public Health Emergency (PHE) 

STATUS: Announces some policies extended after PHE, while others are ending.

Medicaid: Approved Code List

STATUS:  Lists codes that are permanent, and others that are available through Dec. 31, 2023.

Medicaid: Covered Codes

STATUS: Likely replaced by approved code list above.

Medicaid: Telehealth Presentation

STATUS: Reviews policies continuing after PHE and those expiring.

Medicaid 1915(c) Waiver:  Appendix K Extension – Children’s Mental Health; AIDS; Elderly; Intellectual Disabilities Waiver; Persons w/ Physical Disabilities; Brain Injury; Health and Disability Waivers Combined

STATUS: Active, expires no later than six months after the expiration of the PHE.

Medicaid 1915(c) Waiver: Appendix K Extension – Children’s Mental Health; AIDS; Elderly; Intellectual Disabilities Waiver; Persons w/ Physical Disabilities; Brain Injury; Health and Disability Waivers Combined

STATUS: Active, expires six months after the expiration of the PHE.

Medicaid: Discontinued Telephonic Coverage of CCTS and IIS Codes

STATUS: Codes discontinued for telephonic delivery May 11, 2023.

Medicaid: Discontinued Telephonic Coverage of Select Speech Therapy Codes 

STATUS: Codes discontinued for audio-only May 11, 2023.

Medicaid: Expands Telemedicine to HCBS Services during COVID-19

STATUS: Active, until further notice. Still listed on COVID-19 KMAP Providers Information Page updated 7/7/2023, though telemedicine links on page are broken.

Medicaid: Telemedicine Updates in Response to COVID-19

STATUS: Active, until further notice. Still listed on COVID-19 KMAP Providers Information Page updated 7/7/2023, though telemedicine links on page are broken.

Medicaid: Expansion of Telemedicine Services Allowed by ECI and LEA Providers

STATUS: Active, until further notice. Still listed on COVID-19 KMAP Providers Information Page updated 7/7/2023, though telemedicine links on page are broken.

Medicaid:  Additional Codes Added to Telemedicine

STATUS: Active, until further notice. Still listed on COVID-19 KMAP Providers Information Page updated 7/7/2023, though telemedicine links on page are broken.

Medicaid: Tobacco Cessation Counseling via Telemedicine

STATUS: Active, until further notice. Still listed on COVID-19 KMAP Providers Information Page updated 7/7/2023, though telemedicine links on page are broken.

Medicaid: Additional Telemedicine Coverage for BI Waiver Services During COVID-19

STATUS: Active, until further notice. Still listed on COVID-19 KMAP Providers Information Page updated 7/7/2023, though telemedicine links on page are broken.

Medicaid: SED Waiver Codes Allowed via Telemedicine

STATUS: Active, until further notice. Still listed on COVID-19 KMAP Providers Information Page updated 7/7/2023, though telemedicine links on page are broken.

Medicaid: Additional E/M Codes Allowed via Telemedicine

STATUS: Active, until further notice. Still listed on COVID-19 KMAP Providers Information Page updated 7/7/2023, though telemedicine links on page are broken.

Medicaid:  Expansion of Telemedicine Services for Therapy Services

STATUS: Select Speech Therapy Codes telehealth coverage discontinued.  Other allowances appear to still be listed on COVID-19 KMAP Providers Information Page updated 7/7/2023, though telemedicine links on page are broken.

Medicaid:  I/DD Telemedicine Services During COVID-19

STATUS: Active, until further notice. Still listed on COVID-19 KMAP Providers Information Page updated 7/7/2023, though telemedicine links on page are broken.

Medicaid 1915(c) Waiver: Appendix K – Autism; Brain Injury, Frail Elderly, Intellectual & Developmental Disability; Physical Disability; Serious Emotional Disturbance; Technology Assisted Combined

STATUS: Expired January 26, 2021; extended through Addendum

Medicaid 1915(c) Waiver: Appendix K Extension – Autism; Brain Injury, Frail Elderly, Intellectual & Developmental Disability; Physical Disability; Serious Emotional Disturbance; Technology Assisted Combined

STATUS: Active, expires six months post expiration of the federal Public Health Emergency declaration

* This page was last updated in July 2023. Updates will no longer be made and this page will be removed from the Policy Finder at the end of the year.

Medicaid: COVID-19 FAQs on Telehealth

STATUS: Still accessible on main COVID page.  Many flexibilities expired, while others were made permanent.  FAQ updated 3/11/23.

Medicaid: Guidance on Well Child Visits during COVID-19

STATUS: Active. Still accessible on main COVID page.

Medicaid: COVID-19 and Assessments for all 1915(c) Home and Community Based Services (HCBS) waiver programs

STATUS: Active until six months after PHE expiration.

Medicaid: Participants Visits and COVID-19

STATUS: Active until six months after PHE expiration.

Medicaid: COVID-19 Guidance

STATUS: Policy waivers expired. Letter still accessible on main COVID page.

Medicaid 1915(c) Waiver:  Appendix K – Acquired Brain Injury/Supports for Community Living/Home and Community Based Waiver/Model II Waiver

STATUS: Active, extended six months after end of federal PHE

Medicaid 1915(c) Waiver: Appendix K- Acquired Brain Injury/ Acquired Brain Injury Long Term Care/Supports for Community Living/Michelle P Waiver/Home and Community Based Waiver/Model II Waiver

STATUS: Active, Addendum extends waiver six months after end of federal PHE

Medicaid: Outpatient SUD Treatment (20-7) & Health Plan Advisory 20-9

STATUS: In-person requirement for mental health rehabilitation services effective May 12, 2023. Assessments by LMHPs through synchronous audio/visual telehealth allowed after May 12, 2023 with member consent.

Medicaid: Informational Bulletin on Telehealth Facilitation by Licensed Mental Health Practitioners (20-6) & Health Plan Advisory 20-8

STATUS: In-person requirement for mental health rehabilitation services effective May 12, 2023. Assessments by LMHPs through synchronous audio/visual telehealth allowed after May 12, 2023 with member consent.

Medicaid: Information Bulletin on Telehealth Facilitation of Mental Health Rehabilitation Services  & Health Plan Advisory 20-7

STATUS: In-person requirement for mental health rehabilitation services effective May 12, 2023. Assessments by LMHPs through synchronous audio/visual telehealth allowed after May 12, 2023 with member consent.

Medicaid: Response to COVID-19

STATUS: Bulletin retired.

Medicaid: Teledentistry

STATUS: Bulletin retired.

Medicaid: Overall Telehealth/Telemedicine Update

STATUS: Bulletin retired.

Medicaid 1915(c) Waiver: Appendix K – Communities Choices & Adult Day Health Care Waiver Combined

STATUS: Expired January 26, 2021; extended through Addendum

Medicaid 1915(c) Waiver: Appendix K Addendum – Communities Choices & Adult Day Health Care Waiver Combined

STATUS: Active, expires 6 months after the conclusion of the Public Health Emergency (PHE)

Medicaid 1915(c) Waiver: Appendix K – New Opportunities Waiver, Residential Options Waiver, Children’s Choice Waiver, Supports Waiver

STATUS: Expired January 26, 2021; extended through Addendum

Medicaid 1915(c) Waiver: Appendix K Extension – New Opportunities Waiver, Residential Options Waiver, Children’s Choice Waiver, Supports Waiver

STATUS: Active, expires 6 months after the conclusion of the Public Health Emergency (PHE)

* This page was last updated in June 2023. Updates will no longer be made and this page will be removed from the Policy Finder at the end of the year.

Medicaid: Flexibilities Continuing After the End of PHE

STATUS: Department waiving Ch. I, Section 4 for telehealth services to be reimbursed for telephonic evaluations and management services provided to members.

Medicaid: End of PHE Guidance for Behavioral Health

STATUS: Some flexibilities end May 11, 2023

Medicaid: Telehealth Guidance for Home and Community Based Waiver Service Providers

STATUS: Active. Document not yet archived on state COVID website.  However, some policies within document have expired.

Medicaid: COVID-19 Public Health Emergency Services Chapter.

STATUS: Active, until repealed. Has not been updated since end of PHE.

Medicaid 1915(c) Waiver: Appendix K – Brain Injury, the Elderly and Adults with Disabilities; Adults with Other Related Conditions; Adults with Intellectual Disabilities or Autism Spectrum Disorder; Support Services for Adults with Intellectual Disabilities or Autism Spectrum Disorder

STATUS: Expired February 28, 2021; extended through Addendum

Medicaid 1915(c) Waiver: Appendix K Extension – Brain Injury, the Elderly and Adults with Disabilities; Adults with Other Related Conditions; Adults with Intellectual Disabilities or Autism Spectrum Disorder; Support Services for Adults with Intellectual Disabilities or Autism Spectrum Disorder

STATUS: Active, until 6 months after the conclusion of the PHE

* This page was last updated in May 2023. Updates will no longer be made and this page will be removed from the Policy Finder at the end of the year.

Medicaid: Provider Guidance Post-Emergency Memo/BHA Telehealth Post Emergency – Revised Guidance 

STATUS: Active

Maryland Health Care Commission: Payer Telehealth Policies

STATUS: Active

Medicaid: FAQs for Behavioral Health Administration Partners

STATUS: Varies, legislation temporarily extends some flexibilities

Medicaid: Behavioral Health Guidance regarding Telehealth Expansion Regulations

STATUS: Varies, legislation temporarily extends some flexibilities

Medicaid: Behavioral Health Administration Hospital Based Outpatient Programs Telehealth Guidance

STATUS: Varies, legislation temporarily extends some flexibilities

Medicaid: Follow-up Guidance on Temporary Telehealth Services

STATUS: Varies, legislation temporarily extends some flexibilities

Medicaid: DDA Waiver Programs Telehealth and Telephonic Guidance

STATUS: Guidance in effect until further notice

Medicaid: Telehealth Guidance for School-Based Health Centers during the COVID-19 Public Health Emergency

STATUS: Guidance in effect until further notice

Medicaid: Telephone/Telehealth Services Authorized for Intensive Outpatient SUD Programs

STATUS: Varies, legislation temporarily extends some flexibilities

Medicaid: Telehealth Guidance for SUD Residential Treatment Services During the COVID-19 Outbreak.

STATUS: Varies, legislation temporarily extends some flexibilities

Medicaid 1915(c) Waiver: Waiver for Children with Autism Spectrum Disorder; Waiver for Adults with Brain Injury; Home and Community Based Options Waiver; Model Waiver for Fragile Children (Model Waiver); and Medical Day Care Services Waiver

STATUS: Active, until Six (6) months after the end of the COVID-19 PHE

Medicaid 1915(c) Waiver: Waiver for Children with Autism Spectrum Disorder; Waiver for Adults with Brain Injury; Home and Community Based Options Waiver; Model Waiver for Fragile Children (Model Waiver); and Medical Day Care Services Waiver

STATUS: Active, until Six (6) months after the end of the COVID-19 PHE

Medicaid 1915(c) Waiver: Family Supports, Community Supports, and, Community Pathways Waivers

STATUS: Active, until Six (6) months after the end of the COVID-19 PHE

Medicaid:  Coverage and Reimbursement Policy Updates for Services Related to COVID-19 after the Expiration of the Federal Public Health Emergency

STATUS: Announces expiration of telephonic services flexibility.

Medicaid: Updated MassHealth Telehealth Policy

STATUS: Expired Sept. 30, 2023.  Replaced by Bulletin 374.

Medicaid: Adult Foster Care – End of Federal PHE

STATUS: Some telehealth flexibilities continuing on May 12, 2023.

Medicaid: Home Health Agencies – End of Federal PHE

STATUS: Some telehealth flexibilities ending with PHE, and others continuing on May 12, 2023.

Medicaid: Oxygen and Respiratory Therapy Equipment – End of Federal PHE

STATUS: Some telehealth flexibilities continuing on May 12, 2023.

Medicaid: Durable Medical Equipment – End of Federal PHE

STATUS: Some telehealth flexibilities continuing on May 12, 2023.

Medicaid: Therapy Providers at Rehabilitation Centers – End of Federal PHE

STATUS: Telephone is not permitted for comprehensive evaluation or reevaluation.

Medicaid: Speech and Hearing Center – End of PHE

STATUS: Telephone is not permitted for comprehensive evaluation or reevaluation.

Medicaid: Guidance for Home and Community-Based Services (HCBS) Waiver Providers Delivering Telehealth/Remote Services During the COVID-19 Public Health Emergency

STATUS: Active, until six months after the end of the federal PHE (extension consistent with Appendix K)

Medicaid 1915(c) Waiver: Traumatic Brain Injury, Community Living, Residential Supports, Acquired Brain Injury with Residential Habilitation, Community Living, Intensive Supports, Adult Supports Waiver

STATUS: Expired February 28, 2021; extended through Addendum

Medicaid 1915(c) Waiver: Appendix K – Frail Elder Waiver; Traumatic Brain Injury Waiver; Community Living; Residential Supports; Acquired Brain Injury with Residential Habilitation; Acquired Brain Injury Non-residential Habilitation; Community Living Waiver; Intensive Supports; Adult Supports Waiver; Children’s Autism Spectrum Disorder

STATUS: Expired February 28, 2021; extended through Addendum

Medicaid: Frail Elder Waiver (FEW), Traumatic Brain Injury (TBI) Waiver, Community Living (MFP-CL) Waiver, Residential Supports (MFP-RS) Waiver, Acquired Brain Injury with Residential Habilitation (ABI-RH) Waiver Acquired Brain, Injury Non-residential Habilitation (ABI-N) Waiver Community Living Waiver (DDS-CL), Intensive Supports Waiver (DDS-IS), Adult Supports Waiver (DDS-AS), Children’s Autism Spectrum Disorder Waiver

STATUS: Active, until six months after the expirations of the COVID-19 PHE

Medicaid:  Telemedicine Policy Post-COVID-19 Public Health Emergency

STATUS:  Details permanent policy after PHE, as well as some policies that are now expired.

Medicaid: Member News – Changes to Telemedicine Policy Post-COVID-19 Public Health Emergency

STATUS: Lists permanent policy as well as policy that has expired.

Medicaid: Relaxing Face-to-Face Requirement (Update)

STATUS: Bulletin listed as terminated in Bulletin 23-20, though some changes incorporated into permanent policy.

Medicaid: Specialty Behavioral Health Supports and Services

STATUS: Active, time limited policy and MDHHS will notify providers of its termination

Medicaid: Limited Oral Evaluation via Telemedicine

STATUS: Listed as discontinued in Telemedicine Update bulletin.

Medicaid: Behavioral Health Telepractice; Telephone Services

STATUS: Telemedicine Update ended bulletin but continues allowance for telemedicine SSP services as indicated.

Medicaid: Telemedicine Reimbursement for FQHCs, RHCs, Tribal Health Centers

STATUS: Rescinded.  See telemedicine update above.

Medicaid 1915(c) Waiver: Appendix K- MI Health Link Home and Community Based Services Waiver

STATUS: According to Bulletin 23-23, some policies already expired, some will expire Nov 11, 2023, and others are permanent.

Medicaid 1915(c) Waiver: Appendix K – MI Choice

STATUS: Expired February 28, 2021; extended by Addendum

Medicaid 1915(c) Waiver: Appendix K- MI Choice

STATUS: Active until six months after the conclusion of the PHE

Medicaid 1915(c) Waiver: Appendix K – Habilitation Supports, Children’s Waiver Program (CWP) Waiver for Children with Serious Emotional Disturbances (SEDW)

STATUS: Expired February 28, 2021; extended by Addendum

Medicaid 1915(c) Waiver: Appendix K – Habilitation Supports, Children’s Waiver Program (CWP) Waiver for Children with Serious Emotional Disturbances (SEDW)

STATUS: Active until no later than six months after the expiration of the PHE

Medicaid: COVID-19 and Telemedicine

STATUS: Active, various expiration dates. See page for further guidance.

Medicaid: COVID-19 Telemedicine FAQs: Behavioral Health Division

STATUS: Active. Telehealth service delivery currently includes telephonic service until July 1, 2023.

Medicaid 1915(c) Waiver: Appendix K – Brain Injury Waiver, Community Alternative Care, (see document for all applicable waivers)

STATUS: Active, until six months after the end of the Federal PHE for COVID-19 (see extension below)

Medicaid 1915(c) Waiver: Appendix K – Brain Injury (BI) Waiver, Community Alternative Care (CAC) Waiver, Community Access for Disability Inclusion (CADI), Developmental Disabilities (DD) Waiver, and Elderly Waiver (EW)

STATUS: Active, until six months after the end of the Federal PHE for COVID-19 (see extension below)

Medicaid 1915(c) Waiver: Appendix K – Brain Injury (BI) Waiver, Community Alternative Care (CAC) Waiver, Community Access for Disability Inclusion (CADI), Developmental Disabilities (DD) Waiver, and Elderly Waiver (EW)

STATUS: Active, until six months after the end of the Federal PHE for COVID-19

HF 33 (2021 Session): Extends COVID-19 Telehealth Waivers

STATUS: Enacted (Audio-only allowance expires June 30, 2023)

* This page was last updated in June 2023. Updates will no longer be made and this page will be removed from the Policy Finder at the end of the year.

Medicaid: Procedure during state of emergency

STATUS: Permanent procedure to follow during state of emergency.

Medicaid: Emergency Telehealth FAQs

STATUS: Likely expired. Last question notes the Temporary telehealth Policy expires at end of PHE. Still listed on COVID website.

Medicaid 1915(c) Waiver: Appendix K – Independent Living Waiver

STATUS: Active, until 6 months following the end of the PHE

Medicaid 1915(c) Waiver: Appendix K Addendum – Independent Living Waiver

STATUS: Active, until 6 months following the end of the PHE

Medicaid 1915(c) Waiver: Appendix K – Traumatic Brain Injury/Spinal Cord Injury Waiver

STATUS: Active, until 6 months following the end of the PHE

Medicaid 1915(c) Waiver: Appendix K – Intellectual Disabilities/Developmental Disabilities

STATUS: Active, until  6 months following the end of the PHE

Medicaid 1915(c) Waiver: Appendix K – Assisted Living Waiver

STATUS: Active, until  6 months following the end of the PHE

Medicaid 1915(c) Waiver: Appendix K – Elderly and Disabled Waiver

STATUS: Active, until expires 6 months following the end of the PHE

Medicaid 1915(c) Waiver: Appendix K Addendum – Traumatic Brain Injury/Spinal Cord Injury Waiver; Independent Living Waiver; Elderly & Disabled Waiver; Assisted Living Waiver; Intellectual Disabilities/Developmental Disabilities Waiver

STATUS: Active, Addendum to approved waivers and expires 6 months following the end of the PHE

Medicaid: Personal Care Program

STATUS: Telehealth service delivery no longer permitted as of Feb. 1, 2023.

Medicaid: Provider COVID-19 Tips

STATUS: Webpage archived. Likely expired

Medicaid:  COVID FAQs on Telehealth

STATUS: Likely expired due to the expiration of MO State of Emergency.

Medicaid: State Plan Amendment – Includes Telehealth

STATUS: Expired

Medicaid: State Plan Amendment – Disaster Relief

STATUS: Expired

Medicaid 1915(c) Waiver: Appendix K – AIDS Waiver

STATUS: Active, expires no later than 6 months after the expiration of the PHE (see extension below)

Medicaid 1915(c) Waiver: Appendix K Addendum – AIDS Waiver

STATUS: STATUS: Active, Addendum waiver extending current waivers no later than 6 months after the expiration of the PHE

Medicaid 1915(c) Waiver: Appendix K – Medically Fragile Adult Waiver

STATUS: Active, expires no later than 6 months after the expiration of the PHE (see extension below)

Medicaid 1915(c) Waiver: Appendix K Addendum – Medically Fragile Adult Waiver

STATUS: STATUS: Active, Addendum waiver extending current waivers no later than 6 months after the expiration of the PHE

Medicaid 1915(c) Waiver: Appendix K – Brain Injury Waiver

STATUS: Active, expires no later than 6 months after the expiration of the PHE (see extension below)

Medicaid 1915(c) Waiver: Appendix K Addendum – Brain Injury Waiver

STATUS: STATUS: Active, Addendum waiver extending current waivers no later than 6 months after the expiration of the PHE

Medicaid 1915(c) Waiver: Appendix K – Aged and Disabled Waiver Adult Day Care Waiver Independent Living Waiver

STATUS: Active, expires no later than 6 months after the expiration of the PHE (see extension below)

Medicaid 1915(c) Waiver: Appendix K Addendum – Aged and Disabled Waiver Adult Day Care Waiver Independent Living Waiver

STATUS: Active, Addendum waiver extending current waivers no later than 6 months after the expiration of the PHE

Medicaid 1915(c) Waiver: Appendix K – Comprehensive Waiver, Community Support Waiver, Partnership for Hope Waiver, Missouri Children with Developmental Disabilities Waiver

STATUS: Active, expires no later than 6 months after the expiration of the PHE (see extension below)

Medicaid 1915(c) Waiver: Appendix K Addendum – Comprehensive Waiver, Community Support Waiver, Partnership for Hope Waiver, Missouri Children with Developmental Disabilities Waiver

STATUS: Active, Addendum extending current waivers no later than 6 months after the expiration of the PHE

MT Medicaid: Resumption of Face-to-face services of certain programs

STATUS: Updates to face-to-face requirements effective May 12, 2023

MT Medicaid: Coverage and Reimbursement Policy for Telemedicine/Telehealth Services

STATUS:  Policies made permanent

MT Medicaid: Comprehensive Waiver, Applied Behavior Analysis, and Targeted Case Management

STATUS: Telehealth flexibilities continue after May 11, 2023

MT Medicaid: Telehealth/Telemedicine FAQs

STATUS:  No specified expiration.  Most telehealth policies made permanent.  Notice still listed on MT COVID website.

Medicaid: Non-Covered Service Agreement Change

STATUS: Expired at end of PHE according to All Provider Notice.

Medicaid 1915(c) Waiver:  Appendix K – Big Sky Home and Community Based Waiver Combined

STATUS: Expired

Medicaid 1915(c) Waiver:  Appendix K Addendum – Big Sky Home and Community Based Waiver Combined

STATUS: Expired

Medicaid: Telehealth Guidance Document

STATUS: Some policies expired with PHE, others made permanent.

Medicaid: End of the Public Health Emergency

STATUS: Lists policies made permanent and expired.

Medicaid:  General Statewide Telehealth -COVID-19 FAQs

STATUS: Expired, see Telehealth Guidance Document and Medicaid PHE webpage for policies made permanent.

Medicaid:  Long Term Care COVID—19 FAQs

STATUS: Expired, see Pandemic Flexibilities Ending May 11, 2023 Bulletin 23-10.

Medicaid:  Telehealth Behavioral Health Services

STATUS: Expired, see Telehealth Guidance Document and Medicaid PHE webpage for policies made permanent.

Medicaid:  Teledentistry Update

STATUS: May have expired due to end of state of emergency.

Medicaid: Telephone Reimbursement

STATUS: Expired, see Telehealth Guidance Document and Medicaid PHE webpage for policies made permanent.

Medicaid: Behavioral Health FAQs

STATUS: Expired, see Telehealth Guidance Document and Medicaid PHE webpage for policies made permanent.

Medicaid: NV COVID-19 PHE Operational Unwinding Plan

STATUS: Notes telehealth flexibilities allowed to continue due to approval of SPA 22-0012.

Medicaid: End of PHE and Certain 1135 Flexibilities

STATUS: Notes that telehealth flexibilities will be made permanent.

Medicaid: Audio-only Telehealth Services Allowed

STATUSL Some codes allowed for audio-only made permanent.

Medicaid: Update to Telehealth Services for Behavioral Health

STATUS: Still accessible on COVID Informational webpage (right sidebar) but certain behavioral health codes no longer permitted via telehealth – See bulletin.

Medicaid:  Telehealth Services

STATUS: Still accessible on COVID Informational webpage (right sidebar). PHE Unwinding was implemented April 1, 2023.  Some telehealth flexibilities made permanent through SPA 22-0012. Also see PHE Unwinding Plan.

Medicaid:  Update to Telehealth Services

STATUS: Still accessible on COVID Informational webpage (right sidebar). PHE Unwinding was implemented April 1, 2023.  Some telehealth flexibilities made permanent through SPA 22-0012. Also see PHE Unwinding Plan.

Medicaid:  Update to Telehealth Services for Home Health and Hospice Agencies

STATUS: Still accessible on COVID Informational webpage (right sidebar). PHE Unwinding was implemented April 1, 2023.  Some telehealth flexibilities made permanent through SPA 22-0012. Also see PHE Unwinding Plan.

Medicaid 1915(c) Waiver: Appendix K – Individuals with Intellectual and Developmental Disabilities; Frail Elderly; Persons with Physical Disabilities Combined

STATUS: Active, expires Six (6) months after the end of the Public Health Emergency (PHE)

Medicaid 1915(c) Waiver: Appendix K Addendum – Individuals with Intellectual and Developmental Disabilities; Frail Elderly; Persons with Physical Disabilities Combined

STATUS: Active, expires Six (6) months after the end of the Public Health Emergency (PHE)

New Hampshire Medicaid:  Telehealth Informational Bulletin

STATUS: Still accessible on Messages and Announcement Page, however some policies referenced may have expired with the COVID-19 state of emergency.

Medicaid 1915(c) Waiver: Appendix K – In Home Support; Developmental Disabilities; Acquired Brain Disorder; Choices for Independence Waiver for Elderly and Chronically Ill Combined

STATUS: Active, expires no later than 6 months after the expiration of the PHE

Medicaid 1915(c) Waiver: Appendix K Addendum – In Home Support; Developmental Disabilities; Acquired Brain Disorder; Choices for Independence Waiver for Elderly and Chronically Ill Combined

STATUS: Active, expires no later than 6 months after the expiration of the PHE

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Medicaid: Teledentistry and Consultations

STATUS: Active, until further notice from Department

Department of Consumer Affairs: Telehealth Services During the COVID-19 Pandemic Frequently Asked Questions (FAQs)

Medicaid: Adult Medical Day Care Service Delivery during COVID-19 Emergency Frequently Asked Questions

STATUS: Expired

Medicaid: Updates to Adult Medical Day Care Service Delivery during COVID-19 Emergency

STATUS: Expired

Medicaid: COVID-19 Specialty Behavioral Health Service Guidance

STATUS: Unclear status of policies. NM ended COVID public health order March 31, 2023.

Medicaid:  Centennial Care MCO Letter of Direction

STATUS: Expired due to end of COVID public health order March 31, 2023.

Medicaid: Special COVID-19 Guidance

STATUS: Unclear status of policies. NM ended COVID public health order March 31, 2023.

Medicaid: Special COVID-19 Letter on Telehealth Services

STATUS: Expired due to end of COVID public health order March 31, 2023.

Medicaid 1915(c) Waiver: Appendix K – Supports Waiver, Developmental Disabilities Waiver

STATUS: Active, expires 6 months after the conclusion of the PHE

Medicaid 1915(c) Waiver: Appendix K – Developmental Disabilities Waiver, Mi Via ICF/IDD Waiver, Medically Fragile Waiver

STATUS: Active, expires 6 months after the conclusion of the PHE

Medicaid 1915(c) Waiver: Appendix K Addendum – Developmental Disabilities Waiver, Medically Fragile Waiver, Mi Via Waiver, Supports Waiver Combined

STATUS: Active, Addendum to current waiver and extends it until 6 months after the conclusion of the PHE

* This page was last updated in June 2023. Updates will no longer be made and this page will be removed from the Policy Finder at the end of the year.

Most NY COVID policies have since expired but many have been made permanent, and the New York State Department of Health Announced Medicaid Telehealth Coverage Extended Beyond COVID-19 Public Health Emergency Through 2024 – see below documents for more information:

Medicaid: Comprehensive Guidance Regarding Use of Telehealth including Telephonic Services After the Coronavirus Disease 2019 Public Health Emergency

STATUS: Effective May 11, 2023

Medicaid: Telehealth General Information and FAQs

STATUS: Active

Medicaid: Guidance for Home and Community-Based Services

STATUS: Children’s Respite Services Flexibility ended January 1, 2023.

Office of Mental Health:  Telemental Health and Program Guidance

STATUS: NY state of emergency ended and Commissioner’s Regulatory Waiver expired but most telehealth & telephonic policies made permanent

Office of Mental Health: Telehealth Guidance Effective Dates

STATUS: Effective May 12, 2023

Office of Mental Health: Impact of the end of the Federal Public Health Emergency on the OMH System

STATUS: Effective May 12, 2023

Office of Mental Health: Telehealth Services Guidance for OMH Providers

STATUS: Active

Office of Mental Health: Prescription of Controlled Substances after the Federal Public Health Emergency for COVID-19

STATUS: Active

Medicaid 1915(c) Waiver: Appendix K – Children’s Waiver

STATUS: Active expires six months after the end of the federal PHE

Medicaid 1915(c) Waiver: Appendix K – OPWDD/Home and Community Based Services Waiver

STATUS: Active expires six months after the end of the federal PHE.

Medicaid 1915(c) Waiver: Appendix K – Nursing Home Transition and Diversion (NHTD) and Traumatic Brain Injury (TBI)

STATUS: Active, expires six months after the end of the federal PHE.

Medicaid: Updated COVID-19 Vaccine Counseling Coverage

STATUS: Active

Medicaid: Guidance for the Authorization of CBLTSS Covered by Medicaid in response to COVID-19

 STATUS: Active

Office of Alcoholism and Substance Abuse Services: Continuing COVID Regulatory Flexibility

STATUS: Active

* This page was last updated in June 2023. Updates will no longer be made and this page will be removed from the Policy Finder at the end of the year.

Medicaid:  Ending Clinical Policy Flexibilities Associated with the Federal Public Health Emergency

STATUS:  Lists all policies and whether they were made permanent, sunset 5/11/23, or will sunset 11/11/23.

Medicaid: Extension of NC State of Emergency Temporary Flexibilities

STATUS: Lists status of all COVID policies as of March 21, 2022. Some were made permanent, while others expired Jun 30, 2022.

Medicaid:  Bulletin on Telehealth and Virtual Patient Communication for Family Planning

STATUS: Bulletin #265 lists this policy as made permanent.

Medicaid: Bulletin on Telehealth for Hybrid Telemedicine with Supporting Home Visit

STATUS: Bulletin #265 lists this policy as made permanent.

Medicaid: Bulletin on Innovations and TBI Appendix K and Developmental Disability Plans

STATUS: Varies. Some policies have expired, others are listed as permanent, or will expire 11/11/23. See Bulletin #237 and Bulletin #265.

Medicaid: Bulletin on Telehealth for Postpartum Depression Screening

STATUS: Bulletin #265 lists this policy as made permanent.

Medicaid: Bulletin on Telehealth for Interim Perinatal Care

STATUS: Bulletin #265 lists this policy as made permanent.

Medicaid: Bulletin on Telehealth for Outpatient Specialized Therapies and Dental Services

STATUS: Varies. Some policies expired and others are permanent. See Bulletin #237 and Bulletin #265.

Medicaid: Telehealth Definitions, Eligible Providers, Services and Codes

STATUS: Varies. Some policies expired and others are permanent. See pg. 25 of bulletin #237.

Medicaid 1915(c) Waiver: Appendix K – NC Innovations

STATUS: Active, until six months following the end of the Public Health Emergency (see below)

Medicaid 1915(c) Waiver: Appendix K Addendum – NC Innovations

STATUS: Active, until six months following the end of the Public Health Emergency

Medicaid 1915(c) Waiver: Appendix K – CAP/DA

STATUS: Active, until six months following the end of the Public Health Emergency (see below)

Medicaid 1915(c) Waiver: Appendix K Addendum – CAP/DA

STATUS: Active, until six months following the end of the Public Health Emergency

Medicaid 1915(c) Waiver: Appendix K – Community Alternatives for Children

STATUS: Active, until six months following the end of the Public Health Emergency (see below)

Medicaid 1915(c) Waiver: Appendix K Addendum – Community Alternatives for Children

STATUS: Active, until six months following the end of the Public Health Emergency

Medicaid 1915(c) Waiver: Appendix K – NC TBI Waiver

STATUS: Active, until six months following the end of the Public Health Emergency (see below)

Medicaid 1915(c) Waiver: Appendix K Addendum – NC TBI Waiver

STATUS: Active, until six months following the end of the Public Health Emergency

Human Services: Covid-19 Temporary Telehealth Policy for Right Track

STATUS: Expired. Was active until the end of the National PHE which ended May 11, 2023.

Medicaid: COVID-19 Temporary Telehealth Policy

STATUS: Expired. Was active until the end of the National PHE which ended May 11, 2023.

Medicaid 1915(c) Waiver: Appendix K – Developmental Disabilities Traditional IID/DD HCBS Waiver

STATUS: Active, until 6 Months after the Federal PHE. See extension below.

Medicaid 1915(c) Waiver: Appendix K – Medicaid Waiver for Home and Community Based Services

STATUS: Active, until 6 Months after the Federal PHE. See extension below.

Medicaid 1915(c) Waiver: Appendix K – Medically Fragile Children

STATUS: Active, until 6 Months after the Federal PHE. See extension below.

Medicaid 1915(c) Waiver: Appendix K – Children’s Hospice

STATUS: Active, until 6 Months after the Federal PHE. See extension below.

Medicaid 1915(c) Waiver: Appendix K – Autism Spectrum Disorder (ASD) birth through thirteen

STATUS: Active, until 6 Months after the Federal PHE. See extension below.

Medicaid 1915(c) Waiver: Appendix K Addendum – Developmental Disabilities Traditional IID/DD HCBS Waiver; Children’s Hospice; Medicaid Waiver for Home and Community Based Services; Autism Spectrum Disorder (ASD) birth through thirteen; Medically Fragile Children

STATUS: Active, until 6 Months after the Federal PHE.

* This page was last updated in June 2023. Updates will no longer be made and this page will be removed from the Policy Finder at the end of the year.

Medicaid Managed Care: State of Emergency Provider Guide Statement on Telehealth

STATUS: Still listed on state website, however policies may have been superseded by permanent telehealth policy).

Medicaid Managed Care: Telehealth Provider Guide

STATUS: Still listed on state website, however policies may have been superseded by permanent telehealth policy).

Medicaid: Emergency Telehealth Rules

STATUS: Still listed on state website, however policies may have been superseded by permanent telehealth policy).

Medicaid: COVID-19 Emergency Telehealth Rules FAQs

STATUS: Still listed on state website, but policies vary and some may have been superseded by permanent telehealth policy).

Medicaid 1915(c) Waiver: Appendix K – Individual Options, Level One, and Self-Empowered Life Funding Waiver (SELF)

STATUS:  Active, until 6 months after the conclusion of the PHE (See extension)

Medicaid 1915(c) Waiver: Appendix K – Assisted Living, Ohio Home Care Waiver, My Care Ohio, PASSPORT

STATUS:  Active, until 6 months after the conclusion of the PHE (See extension)

Medicaid 1915(c) Waiver: Appendix K – Assisted Living, Ohio Home Care Waiver, My Care Ohio, PASSPORT

STATUS:  Active, until 6 months after the conclusion of the PHE

Medicaid 1915(c) Waiver: Appendix K Addendum – Individual Options, Level One, and Self-Empowered Life Funding Waiver (SELF)

STATUS:  Active, until 6 months after the conclusion of the PHE

* This page was last updated in June 2023. Updates will no longer be made and this page will be removed from the Policy Finder at the end of the year.

Medicaid: 2023 Provider Updates

STATUS: PHE allowances expired. OHCA will continue to allow select services to be provided via telephone.

Medicaid: 2020 Provider Updates

STATUS:  Expired. Many policies were effective until end of federal PHE. Allowance for telehealth extended multiple times in 2021 and 2022.

Medicaid: Expanded telehealth and telephonic services

STATUS: Listed on Telehealth Provider Webpage, however PHE policies have ended. See 2023 Provider Updates above.

Medicaid 1915(c) Waiver: Appendix K – Community Waiver; Homeward Bound Waiver

STATUS: Expires six months after Public Health Emergency expiration.

Medicaid 1915(c) Waiver: Appendix K Addendum – Community Waiver; Homeward Bound Waiver

STATUS: Expires six months after Public Health Emergency expiration.

Medicaid 1915(c) Waiver: Appendix K Addendum – Community Waiver; Homeward Bound Waiver; In Home Supports Waiver for Adults

STATUS: Expires six months after Public Health Emergency expiration.

Medicaid 1915(c) Waiver: Appendix K – In Home Supports Waiver for Children

STATUS: Expires six months after Public Health Emergency expiration.

Medicaid 1915(c) Waiver: Appendix K – Community Waiver; Homeward Bound Waiver; In Home Supports Waiver for Adults; In Home Supports Waiver for Children

STATUS: Expires six months after Public Health Emergency expiration.

Medicaid 1915(c) Waiver: Appendix K Addendum – Community Waiver; Homeward Bound Waiver; In Home Supports Waiver for Adults; In Home Supports Waiver for Children; Medically Fragile Waiver Combined

STATUS: Active, expires six months after Public Health Emergency expiration

* This page was last updated in July 2023. Updates will no longer be made and this page will be removed from the Policy Finder at the end of the year.

Medicaid: PHE Authorities and Flexibilities Memo

STATUS: Lists requirements/flexibilities that will end on or before My 11, 2023 and others that extend after May 11, 2023.

Medicaid: Face-to-Face and In-Person Assessment Requirement

STATUS: Announces end of allowance for phone assessments Aug. 15, 2023.

Medicaid: Codes allowed for patients with suspected COVID. Includes telehealth and Audio-only codes.

STATUS: Still accessible on COVID-19 webpage.

State Plan Amendment: Oregon Health Plan coverage of telephone/telemedicine/telehealth services

STATUS: Expired.  See PHE Authorities and Flexibilities Memo for items that will continue.

Medicaid: Telemedicine/Telehealth School Based Guidance

STATUS: Still accessible on COVID-19 webpage.  Many policies expired due to end of state emergency declaration and federal PHE.

Medicaid: COVID-19 Provider Guide

STATUS: Still accessible on COVID-19 webpage.  Many policies expired due to end of state emergency declaration and federal PHE.

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Medicaid 1915(c) Waiver: Appendix K – Infants, Toddlers and Families

STATUS: Expired January 26, 2021; extended through Addendum

Medicaid 1915(c) Waiver: Appendix K Addendum – Infants, Toddlers & Families Waiver

STATUS: Active, until 6 months after the conclusion of the PHE

Medicaid 1915(c) Waiver: Appendix K – OBRA

STATUS: Active, expired March 5, 2021; extended through Addendum

Medicaid 1915(c) Waiver: Appendix K – Community HealthChoices

STATUS: Active, expired March 5, 2021; extended through Addendum

Medicaid 1915(c) Waiver: Appendix K Addendum – Community HealthChoices; OBRA Combined

STATUS: Active, until six months after the end of the COVID-19 Public Health Emergency

Ruling Letter CN – 2020-278-D

Status: Repealed

Ruling Letter CN – 2020-274-D

Status: Repealed

Ruling Letter CN – 2020-270-D

Status: Repealed

Admin Order 470

Status: Appears to be Active

Admin Order 449

Status: Appears to be Active

Admin Order 438

Status: Appears to be Active

Medicaid:  COVID-19 Telehealth Guidance

STATUS: Document only accessible through a site search of RI.gov website.  Uncertain if still active.  Document itself states that its active until further notice.

*This page was last updated in May 2023. Updates will no longer be made and this page will be removed from the Policy Finder at the end of the year.

Medicaid: Update on Telehealth Flexibilities Issued During the COVID-19 PHE

STATUS: Active

Medicaid: SCDHHS Announces Updates to Critical Telehealth Flexibilities to Continue Access to Care for Healthy Connections Medicaid Members

STATUS: Active; announced planned telehealth policy changes post-PHE

Medicaid: Update on Occupational Therapy Telehealth Flexibilities

STATUS: Active

Medicaid: COVID-19 Resources

STATUS: Still available PHE-issued guidance, FAQ, and fee schedule, but view Update on Telehealth Flexibilities for currently in-effect policies

Medicaid: Telehealth Coverage for services provided by Developmental Evaluation Centers

STATUS: Still available on COVID-19 Resources page, but view Update on Telehealth Flexibilities for currently in-effect policies

Medicaid: Telehealth Clarification for Act 301 Local Alcohol and Drug Abuse Authorities

STATUS: Still available on COVID-19 Resources page, but view Update on Telehealth Flexibilities for currently in-effect policies

1135 Waiver: Community Choices (CC), HIV/AIDS, and Mechanical Ventilator Dependent (VENT)

STATUS: Active, expires no later than six months after the expiration of the PHE (see extension)

1135 Waiver: Palmetto Coordinated System of Care (PCSC)

STATUS: Active, expires no later than six months after the expiration of the PHE

Medicaid: PHE Unwinding Changes to Coverage

STATUS: Announces policies that will end with PHE (May 11, 2023) and others made permanent.

Medicaid: South Dakota Provider Manual

STATUS: COVID-19 flexibilities listed in manual discontinued (see page 7).

Medicaid: COVID-19 FAQs

STATUS: Some policies permanent while others expired with PHE.

MMedicaid 1915(c) Waiver: Appendix K – CHOICES

STATUS: Active, Expires 6 months after end of PHE

Medicaid 1915(c) Waiver: Appendix K – CHOICES

STATUS: Active, Addendum expires 6 months after end of PHE

Office of the Governor: Executive Order 2020-34 (extending telehealth flexibilities in prior EOs)

STATUS: Expired.

Office of the Governor: Executive Order (suspends Medicaid telemedicine restrictions)

STATUS: Expired.

Medicaid 1915(c) Waiver: Appendix K – Assistive Daily Living Services

STATUS: Active, Expires 6 months after end of PHE

Medicaid 1915(c) Waiver: Appendix K – Assistive Daily Living Services

STATUS: Active, Addendum expires 6 months after end of PHE

Medicaid 1915(c) Waiver: Appendix K – Home and Community-Based Options and Person-Centered Excellence (HOPE) Waiver

STATUS: Active, Expires 6 months after end of PHE

Medicaid 1915(c) Waiver: Appendix K- Home and Community-Based Options and Person-Centered Excellence (HOPE) Waiver

STATUS: Active, Addendum expires 6 months after end of PHE

Medicaid: Reimbursement for Telehealth and Telephone Post PHE

SOURCE: Active. MCOs are in compliance with Post-PHE policy

TennCare: Audio-Only Behavioral Health Services Program Description

STATUS:  Still accessible on COVID Information Page.

Medicaid:  Behavioral Health Group Therapy Telehealth Services

STATUS: Unknown. Still accessible on COVID Information Page.

Medicaid:  Behavioral Health Psychosocial Rehabilitation Telehealth Services

STATUS: Unknown. Still accessible on COVID Information Page.

Medicaid: Behavioral Health Telehealth Services

STATUS: Unknown. Still accessible on COVID Information Page.

Medicaid 1915(c) Waiver: Appendix K – Statewide Home and Community Based Services (or “Statewide”) waiver; Comprehensive Aggregate Cap Home and Community Based Services (or “CAC”) Waiver; Tennessee Self-Determination Waiver Program

STATUS: Active, ends no longer than 6 months following expiration of PHE. See below.

Medicaid 1915(c) Waiver: Appendix K – Statewide Home and Community Based Services (or “Statewide”) waiver; Comprehensive Aggregate Cap Home and Community Based Services (or “CAC”) Waiver; Tennessee Self-Determination Waiver Program

STATUS: Active, ends no longer than 6 months following expiration of PHE.

Medicaid:  Medicaid and CHIP Services COVID-19 Information

STATUS: Document updated May 2023. Most policies have expired.

Medicaid:  COVID-19 Guidance for Telephone (Audio-Only) Medical Services Will End with the End of the PHE

STATUS: Announces end of certain audio-only allowances.

Medicaid: HB4: Interim Guidance for Non-Behavioral Health Audio-Only Medical Office Visits

STATUS: Announces continuation of certain audio-only codes until Dec. 31, 2023.

Medicaid: HB4: Interim Guidance for HTW Non-Behavioral Health Audio-Only Medical Office Visits

STATUS: Announces continuation of certain audio-only codes until Dec. 31, 2023.

Medicaid: Interim Guidance for Behavioral Support, Cognitive Therapy, Dietary Services, Music Therapy and Recreational Therapy Delivered by Telehealth

STATUS: Interim guidance.  Updates made to manuals.

Medicaid: COVID-19 Extension for multiple Flexibilities

STATUS: Expired

Medicaid 1915(c) Waiver: Appendix K – Texas Home Living (TxHmL) and Home and Community-based Services (HCS)

STATUS:  Active, expires at end of PHE. See Addendum

Medicaid 1915(c) Waiver: Appendix K- Texas Home Living (TxHmL) and Home and Community-based Services (HCS)

STATUS: Addendum, Active until end of PHE

Medicaid 1915(c) Waiver: Appendix K – Youth Empowerment Services (YES)

STATUS: Active, expires at end of PHE. See Addendum

Medicaid 1915(c) Waiver: Appendix K- Youth Empowerment Services (YES)

STATUS: Addendum, Active until end of PHE

Medicaid 1915(c) Waiver: Appendix K – Deaf Blind with Multiple Disabilities (DBMD) and Community Living Assistance and Support Services (CLASS)

STATUS: Active, expires at end of PHE. See Addendum

Medicaid 1915(c) Waiver: Appendix K- Deaf Blind with Multiple Disabilities (DBMD) and Community Living Assistance and Support Services (CLASS)

STATUS: Addendum, Active until end of PHE

Medicaid 1915(c) Waiver: Appendix K – Medically Dependent Children Program (MDCP)

STATUS: Active, expires at end of PHE. See Addendum

Medicaid 1915(c) Waiver: Appendix K- Medically Dependent Children Program (MDCP)

STATUS: Addendum, Active until end of PHE

Texas Health and Human Services Commission: Behavioral Health Services Providers FAQs

STATUS: Still accessible but unable to navigate to it. May be expired.

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UT Medicaid: COVID-19 and the PHE – Unwinding Policy Communication

STATUS: Varies. UT Medicaid will continue to cover audio-only telehealth for services types when clinically appropriate.

Medicaid 1915(c) Waiver: Appendix K – Combined Utah Community Supports Waiver; Aging Waiver; Acquired Brain Injury Waiver; Physical Disabilities Waiver; New Choices Waiver; Medically Complex Children’s Waiver; Technology Dependent Waiver

STATUS: Active, expires 6 months following the conclusion of the PHE

Medicaid 1915(c) Waiver: Appendix K – Combined Addendum Utah Community Supports Waiver; Aging Waiver; Acquired Brain Injury Waiver; Physical Disabilities Waiver; New Choices Waiver; Medically Complex Children’s Waiver; Technology Dependent Waiver Community Transitions Waiver

STATUS: Active, expires 6 months following the conclusion of the PHE

Medicaid 1915(c) Waiver: Appendix K Extension – Combined Addendum Utah Community Supports Waiver; Aging Waiver; Acquired Brain Injury Waiver; Physical Disabilities Waiver; New Choices Waiver; Medically Complex Children’s Waiver; Technology Dependent Waiver Community Transitions Waiver

STATUS: Active, Addendum expires 6 months following the conclusion of the PHE

* This page was last updated in June 2023. Updates will no longer be made and this page will be removed from the Policy Finder at the end of the year.

Department of Vermont Health Access: Telehealth, Informational Page

SOURCE: Most policies permanent.  Updates section reports policies that have expired.

Medicaid:  Medicaid Permanent List of Audio-Only Codes

STATUS: Permanent. See code list.

Medicaid: Continuing Telemedicine Coverage for Dental Services & Telephonic Coverage

STATUS: Active. Listed on dental page.

Medicaid: Memo on Telephonic Services

STATUS: Expired.

* This page was last updated in July 2023. Updates will no longer be made and this page will be removed from the Policy Finder at the end of the year.

Medicaid: Virgin Islands Medical Assistance Program (VIMAP) Telemedicine and Telehealth Policy Statement

Status: Active, still available on site.

Medicaid: COVID-19 Telehealth Information

Status: Active, still available on site.

Medicaid:  Public Health Emergency Ends on May 11, 2023

STATUS: Some telehealth flexibilities continuing after PHE.

Medicaid: Update to Provider Flexibility Chart

STATUS:  Some behavioral health service policies made permanent.

Medicaid:  Unwinding the COVID PHE – Redetermination Plan

STATUS: Some telehealth flexibilities made permanent.

Medicaid: Telehealth Questions and Answers

STATUS: Still listed on Telehealth Webpage, but some responses may be outdated.

Medicaid:  Telehealth Updates to Outpatient Psychiatric and Addiction Recovery and Treatment Services (ARTS) Services

STATUS:  Permanent audio-only allowance.

Medicaid: Continuing COVID flexibilities based on federal authority

STATUS: Expired

Medicaid: Policies remaining in effect, updated in July 2023

STATUS: Lists policies still in effect.

Medicaid 1915(c) Waiver: Appendix K – Commonwealth Coordinated Care Plus, Family and Individuals Supports, Community Living, and Building Independence

STATUS:  Active, expires six months after end of PHE

Medicaid 1915(c) Waiver: Appendix K Addendum – Commonwealth Coordinated Care Plus, Family and Individuals Supports, Community Living, and Building Independence

STATUS:  Active, expires six months after end of PHE

Medicaid 1915(c) Waiver: Appendix K – Commonwealth Coordinated Care Plus, Family and Individuals Supports, Community Living, and Building Independence

STATUS:  Active, expires six months after end of PHE

Medicaid 1915(c) Waiver: Basic Plus

STATUS: Active, Expires 6 months following the end of the federal PHE.

Medicaid 1915(c) Waiver: Core

STATUS: Active, Expires 6 months following the end of the federal PHE.

Medicaid 1915(c) Waiver: Community Protection

STATUS: Active, Expires 6 months following the end of the federal PHE.

Medicaid 1915(c) Waiver: Individual and Family Services

STATUS: Active, Expires 6 months following the end of the federal PHE.

Medicaid 1915(c) Waiver: Children’s Intensive In Home Behavior Support

STATUS: Active, Expires 6 months following the end of the federal PHE.

Medicaid 1915(c) Waiver: Basic Plus; Individual and Family Services, Core, Community Protection, Children’s Intensive In home Behavior Support

STATUS: Active, Expires 6 months following the end of the federal PHE. Extends waivers shown above.

Medicaid: 1115 Waiver Summary – Telephone and Telehealth Options

STATUS: Active during the PHE.

Medicaid 1915(c) Waiver: New Freedom

STATUS: Active, Expires 6 months following the end of the federal PHE.

Medicaid 1915(c) Waiver: Residential Support Waiver

STATUS: Active, Expires 6 months following the end of the federal PHE.

Medicaid 1915(c) Waiver: COPES Waiver; Residential Support Waiver; New Freedom Waiver

STATUS: Active, extends the end date of current waivers shown above until 6 months following the end of the Federal PHE

Medicaid 1135 Waiver: Telehealth Summary

STATUS: Active

Medicaid: Provider Bulletin Expanding Telemedicine to include Audio-Only

STATUS: Effective July 1, 2022

Medicaid: Telehealth Services Billing Guide Audio-Only Supplement

STATUS: HCA Provider Billing Guides Website now states next to this document: refer to Telemedicine policy and billing

Medicaid: August 1, 2022 to present – Apple Health (Medicaid) physical health audio-only procedure codes (Updated June 16, 2022)

STATUS: Effective August 1, 2022

Medicaid: January 1, 2023 to present — Apple Health (Medicaid) audio-only behavioral health codes (updated February 15, 2023)

STATUS: Effective January 1, 2023

Medicaid: Telehealth Modality for Physical, Occupational or Speech Therapy

STATUS: Active

Medicaid: Telehealth Modality

STATUS: Active

Medicaid: Teledentistry

STATUS: Active

Medicaid: Telehealth Educational Handout

STATUS: Active

Medicaid 1915(c) Waiver: Appendix K – Intellectual/Developmental Disability Waiver

STATUS: Active, see waiver below for extension to six months following end of PHE.

Medicaid 1915(c) Waiver: Appendix K – Aged and Disabled Disability Waiver

STATUS: Active, see waiver below for extension to six months following end of PHE.

Medicaid 1915(c) Waiver: Appendix K – Traumatic Brain Injury Disability Waiver

STATUS: Active, see waiver below for extension to six months following end of PHE.

Medicaid 1915(c) Waiver: Appendix K – Children with Serious Emotional Disorder

STATUS: Active, see waiver below for extension to six months following end of PHE.

Medicaid 1915(c) Waiver: Children with Serious Emotional Disorders 1915 C Waiver

STATUS: Active, see waiver below for extension to six months following end of PHE.

Medicaid 1915(c) Waiver: Extension for waivers combined

STATUS:  Active, extended six months following end of PHE.

* This page was last updated in May 2023. Updates will no longer be made and this page will be removed from the Policy Finder at the end of the year.

Medicaid: Telehealth COVID-19 and Unwinding Alerts and Updates Resources for Providers

STATUS: Lists policies made permanent and those that were temporary.

Medicaid: Telehealth Expansion and Related Resources

STATUS: COVID policies no longer listed on page. Refers to Telehealth chapter of manual for permanent policy.

Medicaid: FAQs about Telehealth Policy Changes

STATUS:  Varies. Some policies have expired, while others will continue.

Medicaid: Temporary Changes to Telehealth Policy and Clarifications for Behavioral Health and Targeted Case Management Providers

STATUS: Expired. Certain policies made permanent, while others were temporary and expired. See: Telehealth Unwinding Alert.

Medicaid: Additional Services to be Provided Via Telehealth

STATUS: Expired.  Temporary policy expired.  See: Telehealth Unwinding Alert.

Medicaid: Expanded Coverage for Permanent Telehealth Policy

STATUS: Policies made permanent.  See: Telehealth Unwinding Alert.

Medicaid 1915(c) Waiver: Appendix K – Children’s Long Term Support Waiver Program

STATUS:  Extended to no later than six months after the expiration of the national public health emergency, see below.

Medicaid 1915(c) Waiver: Appendix K Extension – Children’s Long Term Support Waiver Program

STATUS: Active, no later than six months after the expiration of the national public health emergency

Medicaid 1915(c) Waiver: Appendix K –Family Care Waiver Renewal 2020

STATUS: Extended to no later than six months after the expiration of the national public health emergency, see below.

Medicaid 1915(c) Waiver: Appendix K Extension – Family Care Waiver Renewal 2020

STATUS: Active, no later than six months after the expiration of the national public health emergency

Medicaid 1915(c) Waiver: Appendix K – Self-Directed Support Waiver, Intellectual/developmental Disability and Aged/Physical Disability

STATUS: Extended to no later than six months after the expiration of the national public health emergency, see below.

Medicaid 1915(c) Waiver: Appendix K Extension – Self-Directed Support Waiver, Intellectual/developmental Disability and Aged/Physical Disability

STATUS: Active, no later than six months after the expiration of the national public health emergency

Medicaid: Telehealth Updates for COVID-19

STATUS: Possibly expired.  Webpage looks like it hasn’t been updated in 2023.

Medicaid:  FQHC/RHC Tribal Facilities

STATUS: Possibly expired.  Webpage looks like it hasn’t been updated in 2023.

Medicaid:  Home Health COVID-19

STATUS: Possibly expired.  Webpage looks like it hasn’t been updated in 2023.

Medicaid:  BH Peer Specialist via Telehealth

STATUS: Possibly expired.  Webpage looks like it hasn’t been updated in 2023.

Medicaid 1915(c) Waiver:  Appendix K – Supports Waiver; Comprehensive Waiver

STATUS; Expired January 26, 2021; extended through 6 months after conclusion of PHE.

Medicaid 1915(c) Waiver: Appendix K Extension – Supports Waiver

STATUS; Active, extended through 6 months after conclusion of PHE.

* This page was last updated in May 2023. Updates will no longer be made and this page will be removed from the Policy Finder at the end of the year.