Last updated 06/09/2025
Consent Requirements
No Reference Found
Last updated 06/09/2025
Definitions
Telehealth is the use of telecommunications and information technology to provide access to physical, mental, and behavioral health care across distance.
Digital Health consists of online digital evaluation and management (E/M) services which are patient-initiated services with health care professionals. These are not realtime services. Patients initiate services through HIPAA-compliant secure platforms which allow digital communication with the health care professional. Online digital evaluation and management services are for established patients only. These services do not include nonevaluative electronic communications of test results, scheduling of appointments, or other communication that does not include evaluation and management.
Telehealth is an umbrella term which includes digital health and synchronous two-way real-time interactive audio/visual services. It does not include store and forward services.
SOURCE: ND Div. of Medical Assistance, Telehealth, (May 2025), (Accessed Jun. 2025).
Synchronous Telehealth is two-way, real-time interactive communication between a patient and their health care provider using technology such as interactive video/television, audio/visual secure online digital portals, and videoconferencing. Synchronous telehealth involves two collaborating sites: an “originating site” and a “distant site.” The patient is located at the originating site and the health care professional is located at the distant site.
SOURCE: ND Div. of Medical Assistance, Telehealth, (Jan. 2025) and Indian Health Services and Tribal Health Programs Manual (Jan. 2025), (Accessed Jun. 2025).
Synchronous teledentistry (D9995) is delivery of patient care and education where there is live, two-way interaction between the patient and at least one dental, medical, or health caregiver at one physical location and an overseeing supervising or consulting dentist or dental provider at another location.
SOURCE: North Dakota Human Services Dental Manual, Teledentistry, pg. 11 (Jul. 2024), (Accessed Jun. 2025).
Last updated 06/09/2025
Email, Phone & Fax
Audio-Only Telephone Services can be delivered by using older-style “flip” phones or a traditional “land-line” phones that only support audio-based communication. Only certain services are covered using audio-only telephone services (see linked list of covered services below).
SOURCE: ND Div. of Medical Assistance, Telehealth, (Jan. 2025) and Indian Health Services and Tribal Health Programs Manual (May 2025), (Accessed Jun. 2025).
Services must be initiated by an established patient or guardian of the established patient.
A telecommunications system may include two-way, real-time, audio-only communication technology for any Medicaid telehealth service furnished to a member in their home if the distant site physician or practitioner is technically capable of using an interactive telecommunications system. However, the patient is not capable of, or does not consent to, the use of video technology. The reason for audio-only must be documented in the medical record for the service. Use the Procedure Code Look-up Tool to verify if a service can be rendered audio-only.
Do not report this service if:
- It is decided that the patient will be seen within 24 hours or at the next available urgent visit appointment,
- There is an E/M service for the same or a similar problem within the previous seven days
- The patient is within a postoperative period and related to the surgical procedure.
Modifier 93 is allowed: Synchronous telehealth service rendered via telephone or other real-time interactive audio-only (is also allowed on institutional claims).
Services that are not covered:
- Store and forward (G2010)
- Virtual check-in (G2012)
- Digital Assessment and Management Services
Interprofessional Telephone/Internet/Electronic Health Record Consultations: This service allows treating providers to consult with a specialist to assist the treating provider in diagnosis and/or management of a patient’s health condition without requiring the patient to have face-to-face contact with the specialist. Specialists bill for their consultation time with these codes.
Service requirements:
- Both the treating practitioner and the consultant must be enrolled in North Dakota Medicaid.
- Consultations must be:
- directly related to the patient’s diagnosis and treatment and
- for the patient’s direct benefit.
- These must be documented.
- Review of patient records and reports is included in this service.
Treating practitioners and consultants must follow all state and federal privacy laws regarding patient privacy and the exchange of patient information.
Do not report this service if:
- Direct specialty care is clinically indicated
- Consultant has seen the patient in a face-to-face encounter in the last 14 days
- The consultation leads to a transfer of care or other face-to-face service within the next 14 days or next available appointment date of the consultant.
- Greater than 50% of the service time is devoted to data review and/or analysis (for codes 99446-99449 only).
- Limits: Members are limited to four Interprofessional consultations per year. Service authorizations are required to exceed this limit.
SOURCE: ND Div. of Medical Assistance, Telehealth, (May 2025), (Accessed Jun. 2025).
Teledentistry
Noncovered Services:
- Examinations via online/email/electronic communication
- Patient contact with dentist who provides the consultation using audio means only (no visual component)
- Virtual check-in
SOURCE: North Dakota Human Services Dental Manual, Teledentistry, pg. 12-13 (Jul. 2024), (Accessed Jun. 2025).
Medicaid Services Rendered in Schools
Non-Covered Services …
- Communications between the provider and Medicaid member that do not maintain actual visual contact, unless allowed as a telehealth audio-only service
SOURCE: ND Div. of Medical Assistance, School Based Medicaid, p. 5, (Mar. 2025), (Accessed Jun. 2025).
Home Health and Private Duty Nursing
A face-to-face encounter for the initial ordering of home health services, must occur no more than 90 days before or 30 days after the start of home health services. Face-to-face encounters: …
- May be performed via telehealth or in-person, telephone encounters are insufficient.
Noncovered services include:
SOURCE: ND Div. of Medical Services, Home Health, (Jan. 2025), (Accessed Jun. 2025).
Targeted Case Management
Are making collateral contacts are an allowed TCM billable service?
Yes, in the form of telephone, in-person, and e-mail contacts. Copies of emails must be included in file and time spent must be included. If the cumulative time for one day is more than 8 minutes, one unit can be billed. Documentation must show how time was cumulated to arrive at total time billed.
SOURCE: North Dakota Department of Human Services: Targeted Case Management – Individuals with a serious mental illness or serious emotional disturbance. (Oct. 2023) P. 8, & Targeted Case Management Child Welfare, (Oct. 2023) p. 6 (Accessed Jun. 2025).
Pharmacy Manual
Allowed for reimbursement:
- Audio-only telephone visits allowed for established patients only (CPT 99606 and 99607)
SOURCE: ND Medicaid Pharmacy Medical Billing Manual, Apr. 2024, (Accessed Jun. 2025).
Behavioral Health
Screening, Triage, and Referral Leading to Assessment – This service includes the brief assessment of an individual’s need for services to determine whether there are sufficient indications of behavioral health issues to warrant further evaluation. This service also includes the initial gathering of information to identify the urgency of need. This information must be collected through a face-to-face interview with the individual and may also include a telephonic interview with the family/guardian as necessary. This service includes the process of obtaining cursory historical, social, functional, psychiatric, developmental, or other information from the individual and/or family seeking services to determine whether a behavioral health issue is likely to exist and the urgency of the need. Services are available 24 hours per day, seven days per week. This service also includes the provision of appropriate triage and referrals to needed services based on the individual’s presentation and preferences as identified in the screening process.
SOURCE: ND Medicaid Behavioral Health Billing Manual, May 2025, (Accessed Jun. 2025).
Last updated 06/09/2025
Live Video
POLICY
All qualified telehealth services must:
- Meet the same standard of care as in-person care.
- Be medically appropriate and necessary with supporting documentation included in the patient’s clinical medical record.
- Be provided via secure and appropriate equipment to ensure confidentiality and quality in the delivery of the service. The service must be provided using a HIPAA-compliant platform.
- Use appropriate coding as noted in the following tables. Health care professionals must follow CPT®/HCPCS coding guidelines.
SOURCE: ND Div. of Medical Assistance, Telehealth, (May 2025), (Accessed Jun. 2025).
ELIGIBLE SERVICES/SPECIALTIES
Use the Procedure Code Look-up Tool to identify services covered via Telehealth.
Institutional Claims:
- Applicable Revenue Codes(s): 780 – Telehealth – facility charges related to the use of telehealth.
- Applicable Modifiers:
- GT or 95: Via interactive audio and video telecommunication systems. Billed by performing health care professional for real-time interaction between the professional and the patient who is located at a distant site from the reporting professional. Modifiers are not required for Medicare primary claims
Services that are not covered:
- Store and forward (G2010)
- Virtual check-in (G2012)
- Digital Assessment and Management Services (98970-98972)
SOURCE: ND Div. of Medical Assistance, Telehealth, (May 2025), (Accessed Jun. 2025).
Dentistry
Teledentistry code D9995 or D9996 is required when billing ND Medicaid. Service authorization is not required. See manual for covered services.
Patient records must include the CDT© Code(s) that reflect the teledentistry encounter. The claim submission must include all applicable CDT© codes. ND Medicaid will reimburse CDT© code D9995 or D9996 once per date of service. Claim submissions must be billed using place of service (POS)/place of treatment codes:
- 02 Teledentistry provided in a location other than the patient’s home.
- 10 Telehealth provided in patient’s home.
Claims with any other place of service will be denied.
Non Covered Services
- Examinations via online/email/electronic communication
- Patient contact with dentist who provides the consultation using audio means only (no visual component)
- Virtual check-in
SOURCE: North Dakota Human Services Dental Manual, Teledentistry, pg. 11 (Jul. 2024), (Accessed Jun. 2025).
Noncovered Services
- Non-face-to-face services, except for services listed in the Telehealth policy
- Services rendered via telehealth that are not on the list of approved telehealth services.
SOURCE: ND Div. of Medical Assistance, Non-Covered Medicaid Services, (May 2025), (Accessed Jun. 2025).
Medicaid Services Rendered in Schools
Health Services billed by schools can be delivered via telehealth; however, no originating site fee is allowed. See Telehealth policy for additional information.
SOURCE: ND Div. of Medical Assistance, School Based Medicaid, p. 7, (Mar. 2025), (Accessed Jun. 2025).
Behavioral Health
Behavioral Health Manual indicates codes that can be delivered via telehealth.
H0031 is not eligible to be delivered via telehealth.
SOURCE: ND Div. of Medical Assistance, Behavioral Health, (May 2025), (Accessed Jun. 2025).
Substance Use Disorder
Substance use manual indicates codes that can be delivered via telehealth.
Telehealth coverage for partial hospitalization is limited to 50% or 10 hours of the weekly 20 hours of structured programming requirement.
SOURCE: ND Div. of Medical Assistance, Substance Use Disorder, (May 2025), (Accessed Jun. 2025).
Indian Health Services and Tribal Health Programs
Coverage and payment of services provided through synchronous telehealth is on the same basis as those provided through face-to-face contact.
The manual lists the types of encounters and providers eligible to render face-to-face (including synchronous telehealth) services.
SOURCE: ND Div. of Medical Assistance, Indian Health Services and Tribal Health Programs, (May 2025), (Accessed Jun. 2025).
Pharmacy Manual
Medication Therapy Management (MTM) services: Face-to-Face (including telehealth) visit is required for new patients (CPT 99605).
Allowed for Reimbursement:
- Synchronous telehealth visits with real-time audio/visual conferencing
SOURCE: ND Medicaid Pharmacy Medical Billing Manual, Apr. 2024, (Accessed Jun. 2025).
1915(I) Medicaid State Plan Amendment Home and Community Based Behavioral Health Services
Remote service delivery is allowable as specified within each service.
Telehealth is allowable as specified within each service. Telehealth limits, codes, and modifiers are available at 1915i Codes.Rates_.Limits 2.1.24.pdf (nd.gov)
SOURCE: ND Medicaid, 1915(I) Medicaid State Plan Amendment Home and Community Based Behavioral Health Services, Oct. 2024, (Accessed Jun. 2025).
Medication for Opioid Use Disorder
For OTPs, a clinical assessment that meets the requirements in 42 CFR § 8.12(f)(4) must be conducted, face to face or by telehealth, as clinically appropriate, at least once every three months for the first year of continuous treatment, and at least once every six months for each subsequent year
The member must require at least one face-to-face or telehealth check‐in per month for prescribing or dispensing OBOT/OTP medication. For those receiving buprenorphine based treatment, the prescriber has deemed it medically necessary to treat the member’s opioid addiction with buprenorphine products.
Telehealth must be provided in accordance with applicable federal and state laws and policies and follow the Controlled Substances Act (CSA) (28 USC Part 802) for prescribing and administration of controlled substances.
SOURCE: ND Medicaid, Medication for Opioid Use Disorder, Jan. 2024, (Accessed Jun. 2025).
Preventative Services and Chronic Disease Management
Preventive medicine counseling and risk factor reduction may be rendered via telehealth. See Telehealth policy for telehealth requirements.
Screening, Brief Intervention and Referral to Treatment (SBIRT)
SBIRT may be rendered via telehealth if providers document member pre-screening and the member’s score which indicates the need for a full screen. Providers must also document the member’s standardized assessment score. See Telehealth policy for telehealth requirements.
SOURCE: ND Medicaid, Preventative Services and Chronic Disease Management, Oct. 2024, (Accessed Jun. 2025).
Home Health
A face-to-face encounter for the initial ordering of home health services, must occur no more than 90 days before or 30 days after the start of home health services. Face-to-face encounters: …
- May be performed via telehealth or in-person, telephone encounters are insufficient.
SOURCE: ND Div. of Medical Services, Home Health (Jan. 2025), (Accessed Jun. 2025).
ELIGIBLE PROVIDERS
Payment will be made only to the distant health care professional during the telehealth session. No payment is allowed to a professional at the originating site if their sole purpose is the presentation of the patient to the professional at the distant site.
Payment is made for services provided by licensed professionals enrolled with ND Medicaid within their licensed scope of practice only. All service limits set by ND Medicaid apply to telehealth services.
Telehealth services provided by an Indian Health Service (IHS) facility or a Tribal Health Program functioning as the distant site, are reimbursed at the All-Inclusive Rate (AIR), regardless of whether the originating site is outside the “four walls” of the facility or clinic.
Revenue code 0780 should only be reported along with Q3014 when the IHS or Tribal Health Program is the originating site.
When providing telehealth services to patients located in their homes or another facility, FQHCs and RHCs should continue to bill the revenue codes listed in the FQHC and RHC portions of this manual along with the CPT® or HCPCS code for the service rendered appended with modifier GT or 95.
Refer to the FQHC and RHC policies for the revenue codes to bill for the various services.
SOURCE: ND Div. of Medical Assistance, Telehealth, (May 2025), (Accessed Jun. 2025).
FQHCs and RHCs – Dentistry
Revenue code 0780 should only be reported along with Q3014 when the FQHC is the originating site. When providing teledentistry services to patients located in their homes or another facility, FQHCs and RHCs should continue to bill the revenue code listed below along with the CDT© code for the service rendered appended with modifier GT or 95.
Revenue Code 512: Dental Clinic.
One dental encounter is allowed per day. The encounter must be a face to face encounter to qualify for payment. Asynchronous teledentistry performed as a stand-alone service does not qualify for an encounter payment. At least one covered service must be performed as a face to face service to qualify for the dental encounter payment.
SOURCE: North Dakota Human Services Dental Manual, Teledentistry, pg. 11-12 (Jul. 2024), (Accessed Jun. 2025).
Federally Qualified Health Center
Encounter – means a face-to-face visit or synchronous telehealth visit during which a qualifying encounter service is rendered.
Payment to FQHCs for covered services furnished to members is made by means of an all-inclusive rate for each encounter. FQHCs may furnish services that qualify as a medical, dental, or behavior health encounter. Each encounter includes services and supplies incident to the service.
SOURCE: ND Div. of Medical Assistance, Federally Qualified Health Center, (Aug. 2024), (Accessed Jun. 2025).
Indian Health Services and Tribal Health Programs
ND Medicaid covers the same services for members who are enrolled in Medicaid and receiving services at IHS as those members who are enrolled in Medicaid only. Coverage and payment of services provided through synchronous telehealth is on the same basis as those provided through face-to-face contact.
An outpatient encounter can only be claimed for services rendered face-to-face (including synchronous telehealth) by one of the following practitioners compensated by an IHS facility/THP for the services provided:
- Physician
- Physician Assistant
- Clinical Nurse Specialist
- Licensed Registered Dietitian
- Podiatrist
Vision encounters can only be claimed for services rendered face-to-face (including synchronous telehealth). Eligible providers include:
- Optometrists
- Ophthalmologist
Dental encounters include covered services and supplies. Eligible providers include:
A mental health encounter can only be claimed for services separate and distinct from another encounter type which are rendered face-to-face (including synchronous telehealth) by a qualified mental health professional which includes:
Physician
- Licensed Clinical Social Worker
- Licensed Professional Counselor
- Licensed Professional Clinical Counselor
- Licensed Marriage and Family Therapist
- Licensed Psychologist
- Psychiatrist Clinical Nurse Specialist
A substance use disorder encounter can only be claimed for services rendered face-to-face (including synchronous telehealth) by a qualified behavioral health professional which includes:
- Licensed SUD agency
- Licensed Addiction Counselor
SOURCE: ND Div. of Medical Assistance, Indian Health Services and Tribal Health Programs, (Jan. 2025), (Accessed Jun. 2025).
Rural Health Clinic
Encounter in this policy is defined as a face-to-face or synchronous telehealth visit with the member during which a qualifying RHC service is rendered.
Payment to RHCs for covered services furnished to members is an all-inclusive rate for each encounter. RHCs may furnish services that qualify as an encounter. Each encounter includes services and supplies incident to the service.
See Telehealth policy for additional information on services rendered via telehealth. A copy of Telehealth Approved Services can be found on the website.
SOURCE: ND Div. of Medical Assistance, Rural Health Clinic, (Aug. 2024), (Accessed Jun. 2025).
ELIGIBLE SITES
Professional Claims – POS listed:
- 02: Telehealth provided in a location other than the patient’s home.
- 10: Telehealth provided in patient’s home
Payment will be made only to the distant health care professional during the telehealth session. No payment is allowed to a professional at the originating site if their sole purpose is the presentation of the patient to the professional at the distant site
SOURCE: ND Div. of Medical Assistance, Telehealth, (May 2025), (Accessed Jun. 2025).
Dentistry
Claim submissions must be billed using place of service (POS)/place of treatment codes:
- 02 Teledentistry provided in a location other than the patient’s home.
- 10 Telehealth provided in patient’s home.
Claims with any other place of service will be denied.
FQHCs and RHCs – Dentistry
Revenue code 0780 should only be reported along with Q3014 when the FQHC is the originating site. When providing teledentistry services to patients located in their homes or another facility, FQHCs and RHCs should continue to bill the revenue code listed below along with the CDT© code for the service rendered appended with modifier GT or 95.
Revenue Code 512: Dental Clinic.
One dental encounter is allowed per day. The encounter must be a face to face encounter to qualify for payment. Asynchronous teledentistry performed as a stand-alone service does not qualify for an encounter payment. At least one covered service must be performed as a face to face service to qualify for the dental encounter payment.
SOURCE: North Dakota Human Services Dental Manual, Teledentistry, pg. 11-12(Jul. 2024), (Accessed Jun. 2025).
Pharmacy Manual
For services delivered via synchronous telehealth:
- Both the origination site (where the member is located) and the distant site (where the provider is located) must meet the geographic location, privacy, and space requirements outlined above
- Provider is responsible for supplying audio and video equipment permitting two-way, real-time interactive communication between the origination and distant sites
SOURCE: ND Medicaid Pharmacy Medical Billing Manual, Apr. 2024, (Accessed Jun. 2025).
GEOGRAPHIC LIMITS
No Reference Found
FACILITY/TRANSMISSION FEE
Q3014 is allowed: Telehealth originating site facility fee (If applicable. Cannot be billed if patient is outside of the healthcare facility, or for digital health services).
Institutional Claims: * HCPCS Code Q3014 must be billed in conjunction with Revenue Code 780 to indicate the originating site facility fee.
Payment will be made to the originating site as a facility fee only in the following places of service office, inpatient hospital, outpatient hospital, or skilled nursing facility/nursing facility. There is no additional payment for equipment, technicians, or other technology or personnel utilized in the performance of the telehealth service.
Payment is made for services provided by licensed professionals enrolled with ND Medicaid within their licensed scope of practice only. All service limits set by ND Medicaid apply to telehealth services.
SOURCE: ND Div. of Medical Assistance, Telehealth, (May 2025), (Accessed Jun. 2025).
Teledentistry
Federally Qualified Health Centers (FQHCs) and Rural Health Clinics (RHCs) – Revenue code 0780 should only be reported along with Q3014 when the FQHC is the originating site. When providing teledentistry services to patients located in their homes or another facility, FQHCs and RHCs should continue to bill the revenue code listed below along with the CDT© code for the service rendered appended with modifier GT or 95.
SOURCE: North Dakota Human Services Dental Manual, Teledentistry, pg. 12 (Jul. 2024), (Accessed Jun. 2025).
Medicaid Services Rendered in Schools
Health Services billed by schools can be delivered via telehealth; however, no originating site fee is allowed. See Telehealth policy for additional information.
SOURCE: ND Div. of Medical Assistance, School Based Medicaid, p. 8, (Mar. 2025), (Accessed Jun. 2025).
Last updated 06/09/2025
Miscellaneous
No reference found.
Last updated 06/09/2025
Out of State Providers
Out of state services are care or services rendered by a provider that is located more than 50 miles outside of North Dakota. An out of state provider may be an individual or a facility but may not be located outside the United States. Out of state services require service authorization except for services provided in response to an emergency.
Telehealth services provided to members while they are located in the State of North Dakota by ND Medicaid-enrolled out of state telehealth providers are not considered out of state care. The requirement to request authorization for out of state services does not apply in these situations. If the service itself requires service authorization the provider is still required to obtain authorization prior to rendering the service.
SOURCE: ND Medicaid, Out of State Services, Jan. 2025, (Accessed Jun. 2025).
Last updated 06/09/2025
Overview
North Dakota reimburses for live video telemedicine for most services, with a few exceptions.
They provide reimbursement for store-and-forward through online digital evaluation and management services in specific circumstances. Asynchronous teledentistry is required to be covered by recently passed legislation, and was recently incorporated into the dental provider manual.
Home health telemonitoring, including at-home self-monitored blood pressure. See section for additional requirements.
Last updated 06/09/2025
Remote Patient Monitoring
POLICY
Home Health Services
Home health services are skilled nursing services, as defined in the North Dakota Nurse Practice Act (N.D.C.C. § 43-12.1), that are provided on a part-time or intermittent basis. All services are provided based on a licensed physician’s orders and a written plan of care. Other services include home health aide services, physical therapy, occupational therapy, speech pathology, audiology services, medical supplies, equipment, and appliances suitable for use in the home and telemonitoring.
Home Health Telemonitoring will be covered within the same limits as other home health services. Home Health Telemonitoring is not allowed for the initial Home Health evaluation visit or for the discharge visit. In addition, Home Health Telemonitoring is limited to no more than forty percent (40%) of the total visits during each certification period.
SOURCE: ND Div. of Medical Services, Home Health (Jan. 2025), (Accessed Jun. 2025).
Preventative Services and Chronic Disease Management
At-home self-monitored blood pressure monitoring may be medically necessary to:
- Differentiate between hypertension occurring due to being in the doctor’s office for the measurement (i.e. “white coat hypertension”) and
- to help monitor variation in blood pressure measurements and appropriately adjust treatment protocols to avoid “overtreatment”. The second reason also can result in more adherence to treatment.
Members must use a validated blood pressure device (CPT® A4670) from the Validated Device List – Blood Pressure Devices for blood pressure self-monitoring.
Patient Education and Training – Members may receive a one-time per monitor education and training on the set-up (CPT® code 99473) and use of a self-monitoring blood pressure (SMBP) measurement device, which includes device calibration.
SOURCE: ND Div. of Medical Services, Preventative Services and Chronic Disease Management Manual, (Oct. 2024), (Accessed Jun. 2025).
CONDITIONS
Preventative Services and Chronic Disease Management
SMBP Data Collection and Interpretation – CPT® code 99474 is used for members who self-measure their blood pressure twice daily for a one-month period.
SOURCE: ND Div. of Medical Services, Preventative Services and Chronic Disease Management Manual, (Oct. 2024), (Accessed Jun. 2025).
Blood Glucose Monitor (DME)
Coverage allowed if ALL of the following conditions are present:
- Diabetic (type I, II, or gestational), and
- The member has successfully completed training in the use of the monitor, test strips and lancets, and
- The device is designed for home use.
SOURCE: ND Health and Human Services, Durable Medical Equipment Providers, Quick Reference Policies, Blood Glucose Monitors, (Accessed Jun. 2025).
PROVIDER LIMITATIONS
Preventative Services and Chronic Disease Management
Blood pressure self-monitoring may be ordered by a member’s physician, pharmacist or Other Licensed Practitioner.
SOURCE: ND Div. of Medical Services, Preventative Services and Chronic Disease Management Manual, (Oct. 2024), (Accessed Jun. 2025).
Blood Glucose Monitor (DME)
- A prescription from ordering physician/practitioner.
- Physician/practitioner exam within 90 days of the service authorization start date that documentation supports the policy’s coverage criteria.
SOURCE: ND Health and Human Services, Durable Medical Equipment Providers, Quick Reference Policies, Blood Glucose Monitors, (Accessed Jun. 2025).
OTHER RESTRICTIONS
Preventative Services and Chronic Disease Management
Members are to take their blood pressure four times daily. Twice in the morning and twice in the evening, with a minute between each blood pressure reading.
Measurements must be communicated from the member to their treating provider’s practice and can be recorded and transmitted manually or electronically. Treating providers must then create or modify the member’s hypertension treatment plan based on the documented average of the submitted readings. The new or modified treatment plan must be in the member’s medical record and communicated back to the member. If this communication takes place during an E/M visit, this service is not separately billable.
- 99473 – billed once per blood pressure measurement device. Cannot be billed separately if there is an E/M service billed by the same rendering provider on the same date of service.
- 99474 – may not be separately reimbursed when billed with an E/M service when performed on the same date of service by the same rendering provider. Member must have a minimum of twelve (12) readings in a calendar month to bill for this CPT code. Code may only be used once per calendar month per member.
SOURCE: ND Div. of Medical Services, Preventative Services and Chronic Disease Management Manual, (Oct. 2024), (Accessed Jun. 2025).
Blood Glucose Monitor (DME)
Guidance:
- One monitor allowed every four years, if replacement is needed.
- Lancets (A4259), blood glucose test strips (A4253) and control solutions (A4256) are covered items as well as the spring powered device (A4258) for lancets.
- Allowed up to 150 strips/lancets per month for insulin dependent diabetics.
- Allowed up to 200 strips/lancets every 3 months for non-insulin dependent diabetics.
- Allow one spring-powered device (A4258) every six months.
Non-covered services
- Laser skin piercing device (E0620) is non-covered as not medically necessary. No exceptions.
- Alcohol, betadine, or peroxide is non-covered; since these items are not required for the proper functioning of the device. Urine test strips (A4250) are non-covered since they are not used with a glucose monitor. No exceptions.
SOURCE: ND Health and Human Services, Durable Medical Equipment Providers, Quick Reference Policies, Blood Glucose Monitors, (Accessed Jun. 2025).
Last updated 06/09/2025
Store and Forward
POLICY
Digital Health consists of online digital evaluation and management (E/M) services which are patient-initiated services with health care professionals. These are not real-time services. Patients initiate services through HIPAA-compliant secure platforms which allow digital communication with the health care professional. Online digital evaluation and management services are for established patients only. These services do not include nonevaluative electronic communications of test results, scheduling of appointments, or other communication that does not include evaluation and management.
Interprofessional Telephone/Internet/Electronic Health Record Consultations: This service allows treating providers to consult with a specialist to assist the treating provider in diagnosis and/or management of a patient’s health condition without requiring the patient to have face-to-face contact with the specialist. Specialists bill for their consultation time with these codes.
SOURCE: ND Div. of Medical Assistance, Telehealth, (May 2025), (Accessed Jun. 2025).
Teledentistry
Asynchronous (store-and-forward) teledentistry (D9996) is the transmission of recorded health information (i.e., radiographs, photographs, digital impressions) through a HIPAA compliant electronic communications system to a practitioner, who uses the information to evaluate a patient’s condition or render a service outside of a real-time or live interaction.
SOURCE: North Dakota Human Services Dental Manual, Teledentistry, pg. 11 (Jul. 2024), (Accessed Jun. 2025).
Medical assistance coverage must include payment for the following services: …
- Asynchronous teledentistry to reduce barriers to dental care through outreach programs and to integrate oral health into general health care settings to identify and refer treatment needs.
SOURCE: ND Statute Sec. 50-24.1-45 (Accessed Jun. 2025).
ELIGIBLE SERVICES/SPECIALTIES
Digital Health Evaluation and Management Services
Cumulative online digital evaluation and management (E/M) services occurring within a seven-day period beginning with the health care professional’s review of the patient-generated inquiry. Included services not separately billable:
- For the same or a related problem within seven days of a previous E/M service,
- Related to a surgical procedure occurring within the postoperative period of a previously completed procedure,
- Any subsequent online communication that does not include a separately reported E/M service.
- E/M services related to the patient’s inquiry provided by qualified health care professionals in the same group practice.
Separate reimbursement may be allowed for:
- Online digital inquiries initiated for a new problem within seven days of a previous online digital E/M service.
Permanent documentation storage (electronic or hard copy) of the encounter is required.
Services that are not covered:
- Store and forward (G2010)
- Virtual check-in (G2012)
- Digital Assessment and Management Services
Interprofessional Telephone/Internet/Electronic Health Record Consultations: This service allows treating providers to consult with a specialist to assist the treating provider in diagnosis and/or management of a patient’s health condition without requiring the patient to have face-to-face contact with the specialist. Specialists bill for their consultation time with these codes.
Service requirements:
- Both the treating practitioner and the consultant must be enrolled in North Dakota Medicaid.
- Consultations must be:
- directly related to the patient’s diagnosis and treatment and
- for the patient’s direct benefit.
- These must be documented.
- Review of patient records and reports is included in this service.
Treating practitioners and consultants must follow all state and federal privacy laws regarding patient privacy and the exchange of patient information.
Do not report this service if:
- Direct specialty care is clinically indicated
- Consultant has seen the patient in a face-to-face encounter in the last 14 days
- The consultation leads to a transfer of care or other face-to-face service within the next 14 days or next available appointment date of the consultant.
- Greater than 50% of the service time is devoted to data review and/or analysis (for codes 99446-99449 only).
- Limits: Members are limited to four Interprofessional consultations per year. Service authorizations are required to exceed this limit.
SOURCE: ND Div. of Medical Assistance, Telehealth, (May 2025), (Accessed Jun. 2025).
Dentistry
Teledentistry code D9995 or D9996 is required when billing ND Medicaid. Service authorization is not required. See manual for covered services.
Patient records must include the CDT© Code(s) that reflect the teledentistry encounter. The claim submission must include all applicable CDT© codes. ND Medicaid will reimburse CDT© code D9995 or D9996 once per date of service. Claim submissions must be billed using place of service (POS)/place of treatment codes:
- 02 Teledentistry provided in a location other than the patient’s home.
- 10 Telehealth provided in patient’s home.
Claims with any other place of service will be denied.
Non Covered Services
- Examinations via online/email/electronic communication
- Patient contact with dentist who provides the consultation using audio means only (no visual component)
- Virtual check-in
SOURCE: North Dakota Human Services Dental Manual, Teledentistry, pg. 11-12 (Jul. 2024), (Accessed Jun. 2025).
GEOGRAPHIC LIMITS
No Reference Found
TRANSMISSION FEE
No Reference Found
